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Emerson Process Management 396PVP Section Return Of Material, General, Warranty Repair

Models: 396P 396PVP

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MODEL 396P and 396PVP	SECTION 8.0
	RETURN OF MATERIAL

SECTION 8.0

RETURN OF MATERIAL

8.1 GENERAL.

To expedite the repair and return of instruments, prop- er communication between the customer and the fac- tory is important. Before returning a product for repair, call 1-949-757-8500 for a Return Materials Authorization (RMA) number.

8.2 WARRANTY REPAIR.

The following is the procedure for returning instru- ments still under warranty:

1.Call Rosemount Analytical for authorization.

2.To verify warranty, supply the factory sales order number or the original purchase order number. In the case of individual parts or sub-assemblies, the serial number on the unit must be supplied.

3.Carefully package the materials and enclose your “Letter of Transmittal” (see Warranty). If possible, pack the materials in the same manner as they were received.

4.Send the package prepaid to:

Rosemount Analytical Inc., Uniloc Division Uniloc Division

2400 Barranca Parkway Irvine, CA 92606

Attn: Factory Repair

RMA No. ____________

Mark the package: Returned for Repair

Model No. ____

8.3 NON-WARRANTY REPAIR.

The following is the procedure for returning for repair instruments that are no longer under warranty:

1.Call Rosemount Analytical for authorization.

2.Supply the purchase order number, and make sure to provide the name and telephone number of the individual to be contacted should addition- al information be needed.

3.Do Steps 3 and 4 of Section 8.2.

NOTE

Consult the factory for additional informa- tion regarding service or repair.

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Emerson Process Management 396PVP Section Return Of Material, General, Warranty Repair, Non-Warrantyrepair

Contents

Models 396P and 396PVP Combination pH/ORP SensorMODEL 396P MODEL 396PVP with mating cable About This Document DANGER HAZARDOUS AREA INSTALLATIONESSENTIAL INSTRUCTIONS SENSOR/PROCESS APPLICATION COMPATIBILITYMODEL 396P and 396PVP TABLE OF CONTENTSCOMBINATION pH/ORP SENSOR Number LIST OF FIGURESMODEL 396P and 396PVPTABLE OF CONTENTS TitleSECTION DESCRIPTION AND SPECIFICATIONS 1.1 FEATURES AND APPLICATIONS1.2 SPECIFICATIONS PERCENT LINEARITY1. Mounting Accessories optional 1.3 ORDERING INFORMATIONDESCRIPTIONS AND SPECIFICATIONS MODEL 396P and 396PVPOTHER ACCESSORIES FOR MODELS 396P AND 396PVP Examples of all sensing tip offerings2.1 UNPACKING AND INSPECTION SECTION INSTALLATION2.2 MOUNTING SENSOR CABLE OR VP CONNECTOR - NOT SHOWN 40396P01OR VP CONNECTOR MODEL 396P and 396PVP40396P02 WHEN INCH AND METRIC DIMS 40396P0340396P04 MODEL 396P and 396PVPSECTION OR VP CONNECTORMODEL 396P and 396PVP SENSOR CABLESECTION WIRING - MODEL 396P-01 TABLE 3-1.Wiring Matrix GuideModel 396P Option 02 without preamplifier cable Model 396P Option 01 with preamplifier cableDANGER WHEN INCH AND METRIC DIMS 40396P15WIRING - MODEL 396P MODEL 396P and 396PVPWHEN INCH AND METRIC DIMS 40396P13WIRING - MODEL 396P MODEL 396P and 396PVPWHEN INCH AND METRIC DIMS 40396P08WIRING - MODEL 396P MODEL 396P and 396PVPFIGURE 3-5.Wiring Details Model 396P-01-55for use with Models 54e, 81, 3081, 4081, and SECTION WIRING - MODELS 396P-02AND 396PVP TABLE 4-1.Wiring Matrix GuideFIGURE 4-3.Wiring Details for Models 396PVP FIGURE 4-7.Wiring Details for Models 396PVP FIGURE 4-13.Wiring Details for Models 396PVP MODEL 396P and 396PVP WIRING - MODEL 396PVPSECTION WIRING - MODEL 396PVP FIGURE 4-20.Wiring to Model 54e pH/ORPFIGURE 4-18.Wiring Details for Models 396PVP with VariopolWIRING - MODEL 396PVP 40396P2540396P24 MODEL 396P and 396PVPFIGURE 4-23.Wiring Model 396P-01to Model Xmt-P-HT-10 5.1 MODELS 396P and 396PVP pH SENSORS SECTION START UP AND CALIBRATION5.2 MODEL 396P and 396PVP ORP SENSORS 6.1AUTOMATIC TEMPERATURE COMPENSATOR SECTION MAINTENANCE6.2 MODEL 396P & 396PVP pH SENSORS 6.3 MODEL 396P and 396PVP ORP SECTION DIAGNOSTICS AND TROUBLESHOOTING Probable Cause 7.2 TROUBLESHOOTING WITHOUT ADVANCED DIAGNOSTICSProblem RemedySECTION TROUBLESHOOTINGMODEL 396P and 396PVP DESCRIPTIONSECTION RETURN OF MATERIAL 8.2 WARRANTY REPAIR8.3 NON-WARRANTYREPAIR 8.1 GENERALWARRANTY RETURN OF MATERIAL2400 Barranca Parkway Irvine, CA 92606 USA Specifications subject to change without noticeEmerson Process Management Liquid Division Credit Cards for U.S. Purchases Only