Service and Maintenance Suggestions

GENERAL: All furnaces have been ﬁre-tested to check for proper operation. This includes, main burner ﬂame, pilot ﬂame, fan operation, fan control, limit control and automatic valve operation. If the furnace fails to function on initial installation, it is advisable to re-check the following:

1.115 volts to the junction box.

2.Inlet gas pressure.

3.The 24 volt system.

4.Type of gas being used and that shown on the rating label.

The Service Department at Empire Comfort Systems, Inc. may be contacted to assist in servicing furnace or a call a qualiﬁed serviceman.

Standing Pilot Model

Servicing the Pilot and Main Burners, Pilot Orifice, Thermocouple, and Main Burner Oriﬁces: Disconnect the gas supply at the inlet to the control valve. Then remove the burner door to gain access to the above listed components.

Spark Igniter Does Not Light Pilot: With air in the gas line, such as when the furnace is ﬁrst installed or was off all summer, the pilot ﬂame may be too lean to ignite on the ﬁrst few trials. Turn the control valve knob to pilot position and depress the red reset button. Holding the button down continually to bleed the line;

1.Use lighter rod to light pilot with a match.

2.Use the piezo ignitor at 30 second intervals until it lights.

If Electrode Does Not Produce Spark:

1.Check wire connections.

2.Check gap for pilot burner to the electrode tip. Should be between 1/8” and 3/16”. Electrode wire and tip must be more than 1/4” away from all other metal components.

If Pilot Does Not Light By Any Means:

1.Check valve knob for being in the “Pilot” position.

2.Check pilot adjustment for being full open (counterclockwise to open).

3.If gas is available in the supply tubing, the pilot oriﬁce and/or pilot burner is probably restricted by a spider web. Clean pilot assembly and relight.

If Pilot Does Not Remain On After Releasing Knob:

1.Follow instructions and hold button down longer and harder.

2.Determine if pilot ﬂame extends past thermocouple; if not, adjust input or clean pilot burner.

3.Replace thermocouple if millivolts read less than 15 millivolts.

Pilot Outage During Normal Operation:

1.Check air inlet tube for a good ﬁt.

2.Check burner door and pilot hole cover for tight seal.

3.Check input by manifold pressure gauge or gas meter.

Main Gas Valve Does Not Open When Thermostat Is Turned To On:

1.Check for 24 volts to valve by removing one wire and touching to the SAME TERMINAL it was on. Terminal should have a light spark. DO NOT SHORT ACROSS

TERMINALS, AS IT WILL BURN OUT THE WALL THERMOSTAT.

2.Thermostat wires at the wall may be shorted, so check for a faulty thermostat.

3.To check for line voltage to furnace, remove front panel and short across two-terminal fan control to allow fan to operate. (Figure 15)

Cleaning Combustion (Exchanger) Assembly

AQUALIFIED SERVICE PERSON should remove the combustion (exchanger) assembly and ﬂue bafﬂes. Apply air pressure to the inside of the combustion (exchanger) assembly and ﬂue bafﬂes in order to clear all passageways.

Oiling the Motor

The fan motor should be cleaned and oiled once each heating season. Oil holes are located on the top at each end of the motor. Use a few drops of #10 motor oil. To clean the motor, blow air through its ventilation openings with a vacuum cleaner or low pressure air source.

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DVC-35T-1, DVC-35IPT-1 specifications

Empire Products has long been recognized for its commitment to delivering high-quality heating solutions, and two notable offerings are the DVC-35T-1 and DVC-35IPT-1 gas-burning direct vent fireplaces. These units are designed to provide both comfort and aesthetic appeal, making them excellent choices for any home environment.

The DVC-35T-1 model boasts a classic design, paired with modern efficiency. With a heat output of 35,000 BTUs, it effectively warms spaces up to 1,100 square feet, ensuring even heat distribution throughout the room. One of the standout features is its advanced venting system, which allows for horizontal or vertical venting options, making it versatile for different installation layouts. The DVC-35T-1 also comes equipped with an adjustable flame control, enabling users to customize the ambiance to their preference. Its glass viewing area enhances the overall aesthetic while providing a full view of the flames.

On the other hand, the DVC-35IPT-1 model features an innovative design that incorporates a premium fireplace insert. This unit is specifically engineered to fit into existing fireplaces, transforming traditional wood-burning setups into efficient gas-burning heating sources. Like its counterpart, the DVC-35IPT-1 offers a maximum heat output of 35,000 BTUs, providing substantial warmth tailored for spaces up to 1,100 square feet. It is equipped with a state-of-the-art electronic ignition system, which ensures reliable and easy starts every time. The unit also includes a decorative log set that adds to its realism and charm, allowing for a cozy, inviting atmosphere.

Both models prioritize efficiency, with an impressive thermal efficiency rating, which not only helps in reducing heating costs but also makes them environmentally friendly options. The incorporation of a sealed combustion system ensures that indoor air quality is maintained, as it draws outside air for combustion and expels exhaust gases outdoors.

In addition to their technical features, the DVC-35T-1 and DVC-35IPT-1 are designed with user convenience in mind. Remote control capabilities allow for effortless operation, while easy maintenance ensures that homeowners spend less time worrying about upkeep and more time enjoying their fireplaces.

Overall, the Empire Products DVC-35T-1 and DVC-35IPT-1 fireplaces represent a blend of efficiency, technology, and aesthetic appeal, making them ideal options for those looking to enhance their home environment with reliable and stylish heating solutions.

Empire Products DVC-35T-1, DVC-35IPT-1 Service and Maintenance Suggestions

Models: DVC-35T-1 DVC-35IPT-1