England's Stove Works 25-EPI operation manual Error Codes

ERROR CODES

Error codes or “E-Codes” are alphanumeric codes that will appear in the Heat Range and Blower Speed windows of the Control Board if the unit experiences an abnormal condition. Error codes are the control board’s way of telling the user that something isn’t operating correctly within the stove and that the unit should be carefully inspected before reigniting. See the “Trouble-Shooting Guide” on pages 35-36 for additional information on error codes.

E-0

¾When this is displayed in the control board windows, typically when restarting after an “E-Code” shutdown, it means there are currently no

errors and the stove will begin normal operating.

E-1

¾This error code is not used on this stove. If it displayed in the control board windows, please contact customer service and they will diagnose

the cause of the false code.

E-2

¾When this code is displayed in the control board window it indicates a failure to light. Although the stove may have ignited the pellets, the control board did not register a high enough temperature to determine the fire was lit. If a fire was ignited, wait for the unit to cool, clean the

burnpot and restart the unit.

E-3

¾This error code indicates the preset maximum allowable exhaust

temperature was exceeded. Commonly referred to as “Over-Firing”, the E-3 code means something in the stove is allowing the fire to get too hot.

E-4

¾This code is displayed based on a drop in the exhaust temperature. This code means the fire or “proof of flame” has been lost. It usually results from the hopper being empty.

If an error code continues to display, if the error code seems unexplainable, or if you have any other questions about error codes and what they mean, please contact Technical Support at (800)245-6489.

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