Casio Cash Register Error Codes & Troubleshooting Guide

Advanced programmings and registrations

Before you consider it as a problem

Error code table

Error code	Message	Meaning	Action
E001	Wrong mode	Mode switch position changed	Return the mode switch to its
		before finalization.	original setting and finalize the
			operation.
E003	Wrong operator	The signed on clerk differs from the	Input correct check number or as-
		clerk performed the tracking check	sign the proper clerk number.
		registration.
E004	Error INIT/FC	Initialization or unit lock clear opera-	Complete operation.
		tion in progress.
E008	Please sign on	Registration without entering a clerk	Enter a clerk number.
		number.
E010	Close the drawer	The drawer is left open longer than	Close the drawer.
		the program time (drawer open
		alarm).
E011	Close the drawer	Attempt to register while the cash	Close the drawer.
		drawer is open.
E016	Change back to REG mode	Two consecutive transactions at-	Switch to another mode and then
		tempted in the refund mode.	back to the RF mode for the next
			transaction.
E017	Enter CHK/TBL number	Attempt made to register an item	Input a check number.
		without inputting a check number.
E018	Enter Table number	Attempt made to register an item	Input a table number.
		without inputting a table number.
E019	Enter number of customers	Finalize operation attempted without	Enter the number of customer.
		entering the number of customer.
E021	No DEPT Link	No department linked PLU is	Correct the program.
		registered.
E026	Enter condiment/preparation	No condiment/preparation PLU is	Register condiment/preparation
	PLU	registered.	PLU.
E029	In the tender operation	Item registration is prohibited, while	Finalize the transaction.
		partial tender.
E031	Press ST key	Finalization of a transaction at-	Press okey.
		tempted without confirming the
		subtotal.
E033	Enter tendered amount	Finalize operation attempted without	Enter the amount tendered.
		entering amount tender.
E035	Change amount exceeds limit	Change amount exceeds preset	Input amount tendered again.
		limit.
E036	Remove money from the drawer	Contents of the drawer exceed	Perform paidout operation.
		programmed limit.
E037	Digit or amount limitation over	High amount lock out/low digit lock	Enter correct amount.
		out error
E038	Perform money declaration	Read/reset operation without declar-	Perform money declaration.
		ing cash in drawer.
E040	Issue guest receipt	Attempt to register a new transac-	Issue a guest receipt.
		tion without issuing a guest receipt.
E046	REG buffer full	Registration buffer full.	Finalize the transaction.
E049	CHECK memory full	Check tracking index memory full.	Finalize and close the check num-
			ber currently used.

E-98

SES800_INC-e.indb E-98

2013/10/01 13:05:38