Troubleshooting Checklist

 

Table 4-2 Troubleshooting Checklist (continued)

 

 

 

 

 

Problem

Possible Cause

Recommended Action

 

 

 

 

 

Cannot navigate

Improper Community Names

Refer to the SecureStack B2 Configuration Guide for the

 

beyond startup

Table.

Community Names Table setup.

 

screen.

 

 

 

 

 

 

 

Cannot contact the

IP address not assigned.

Refer to the SecureStack B2 Configuration Guide for the IP

 

switch through in-

 

address assignment procedure.

 

band management.

 

 

 

Port is disabled.

This is normal if the switch is a Member in a stack.

 

 

 

 

 

If operating as a standalone switch or as the Manager in a

 

 

 

stack, enable the port. Refer to the SecureStack B2

 

 

 

Configuration Guide for instructions to enable/disable ports.

 

 

 

 

 

 

No link to switch.

Verify that all network connections between the network

 

 

 

management station and the device are valid and operating.

 

 

 

If the problem continues, contact Enterasys Networks for

 

 

 

technical support.

 

 

 

 

 

Port(s) goes into

Loop condition detected.

Verify that Spanning Tree is enabled. Refer to the

 

standby for no

 

SecureStack B2 Configuration Guide for the instructions to

 

apparent reason.

 

set the type of STA.

 

 

 

Review the network design and delete unnecessary loops.

 

 

 

If the problem continues, contact Enterasys Networks for

 

 

 

technical support.

 

 

 

 

 

User parameters (IP

Clear NVRAM was set using

Reenter the lost parameters as necessary. Refer to the

 

address, switch and

CLI commands.

SecureStack B2 Configuration Guide for the instructions to

 

module name, etc.)

 

configure the switch using CLI commands.

 

were lost when the

 

If the problem continues, contact Enterasys Networks for

 

switch power was

technical support.

cycled.

 

 

 

Enterasys SecureStack B2 Installation Guide 4-7

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Image 69
Enterasys Networks B2G124-24 manual Refer to the SecureStack B2 Configuration Guide for