Running the Head Cleaning Utility
1. Make sure the printer is on but not printing, and the b maintenance light is off.
Note: You can’t clean the print head if the b maintenance light is flashing or on. Replace the appropriate ink cartridge instead.
2.Windows: Open an application and select Print from the File menu. Click
Properties or Preferences. Then click the Utility tab.
Macintosh OS X: Open the Applications folder on your hard drive.
3.On the Utility menu, click the Head Cleaning button.
4.Follow the instructions on the screen to clean the print head.
Cleaning takes about 30 seconds, during which the printer makes some noise and the P power light flashes.
Caution: Never turn off the printer while the P power light is flashing, unless the printer hasn’t moved or made noise for more than 5 minutes.
5.When the P power light stops flashing, run a nozzle check to confirm that the print head nozzles are clean.
Make sure paper is loaded in the printer and click Print Nozzle Check Pattern (Windows) or Confirmation (Macintosh). Then click Print. The nozzle check pattern prints (see the next section for details).
6.If the nozzle check pattern has no gaps in its lines, click Finish.
If the pattern has white lines, click Clean to clean the print head again.
If you don’t see any improvement after cleaning three or four times, check the solutions in “Print Quality Problems” on page 54. You can also turn the printer off and wait
38 Maintaining Your Printer