Lights | Explanation |
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P and b are on | When both lights are on, one of the ink cartridges is out of ink. |
| Determine which cartridge is empty. Then replace the cartridge as |
| described on page 39. If both lights come on after you’ve replaced a |
| cartridge, you may have installed a cartridge your printer can’t use. |
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P is off and b is | Jammed paper may be blocking movement of the print head, or you |
on | may have an internal error. Turn off the printer, open the cover, and |
| check for any jammed paper. Also, make sure you removed all the |
| packing material, as described on the Start Here sheet. Then turn the |
| printer back on. If the error isn’t cleared, contact your dealer or Epson. |
| See page 60 for contact information. |
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P flashes and b | Paper is out or loaded incorrectly, or you have a paper jam. |
is on | If paper is out or loaded incorrectly, load or reload your paper. Then |
| press the b maintenance button to turn off the b maintenance light |
| and resume printing. (If you’re printing on roll paper, press the |
| b maintenance button to turn off the b maintenance light, then |
| press the z roll paper button to resume printing.) |
| If paper is jammed, do one of the following: |
| ■ If you’re printing on sheet paper, press the b maintenance button |
| to try to clear the jam. If that doesn’t work, turn off the printer and |
| gently pull the paper forward (toward the output tray) to pull it out. |
| Then turn the printer on and press the b maintenance button to |
| resume printing. |
| ■ If you’re printing on roll paper, press the z roll paper button for at |
| least three seconds to clear the jam. If that doesn’t work, see |
| page 17 for details about clearing roll paper jams. |
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P and b are off | When both lights are off, the printer is not receiving power. Try these |
| solutions: |
| ■ Make sure the printer is turned on. |
| ■ Turn off the printer, plug in the power cord securely, and turn the |
| printer on again. |
| ■ Make sure the outlet is working and is not controlled by a switch or |
| timer. If in doubt, try another outlet. |
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50 Problem Solving