You see wrong or missing colors.

■If you’re printing color images, make sure both your application and printer software are set for color printing.

■The print head nozzles may need cleaning; see page 37.

■The ink cartridges may be old or low on ink. To replace an ink cartridge, see page 39.

■Try turning off PhotoEnhance™. Also check if you’re using a special effect that alters image colors, like Sepia.

■Try using Automatic mode. See page 21 (Windows) or page 25 (Macintosh OS X) for instructions.

■The color profiles built into your printer software automatically reference your monitor profile. Make sure that your monitor is calibrated correctly.

■Try changing the Gamma setting on the Advanced dialog box (Windows) or the Color Management dialog box (OS X).

■Your printed colors can never exactly match your on-screen colors. However, you can use a color management system—such as ICM (Windows) or ColorSync (Macintosh)—to get as close as possible. See page 27 or page 31 for details.

56 Problem Solving

Your printout is grainy.

■Try using a higher quality paper.

■Select a higher Print Quality (resolution) setting. See page 27 or page 31 for instructions.

■You may need to increase the image resolution or print it in a smaller size; see the instructions for your software documentation.

■Run the Print Head Alignment utility. See page 43 for instructions.

Problems with Paper Feeding

Too many copies are printing.

Check the Copies setting in both your printer software and application.

Paper doesn’t eject fully or is wrinkled.

■If the paper doesn’t eject fully, you

may have set the wrong paper size. Press the b maintenance button to eject the paper, then select the correct paper size.

■If it’s wrinkled when it ejects, the paper may be damp or too thin. Reload new paper.