Where To Get Help
If you need help with your printer, see the contact information below. If you need help with the software that came with your printer, see the information on page 61.
Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table:
Service | Access |
|
|
World Wide Web | From the Internet, you can reach Epson Support at |
| http://support.epson.com. At this site, you can download |
| drivers and other files, look at product documentation, access |
| troubleshooting information, and receive technical advice |
| through |
|
|
Automated | A variety of automated help services are available 24 hours a |
Telephone Services | day, seven days a week. To use these services, you must have |
| a touch tone telephone and call (800) |
| SoundAdviceSM Express Code is 68000. Use this code to quickly |
| select the Epson Stylus Photo 1280 in Epson SoundAdvice. |
|
|
To speak to a technical support representative, dial:
■U.S.: (562)
■Canada: (905)
Toll or long distance charges may apply. Before you call, please have the following information ready:
■Product name (Epson Stylus Photo 1280)
■Product serial number (located on the back of the printer)
■Proof of purchase (such as a store receipt) and date of purchase
■Computer configuration and operating system version
■Description of the problem
You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, please call
60 Problem Solving