Epson 1730W Solving Problems

Solving Problems

This chapter helps you solve problems with your projector, and tells you how to contact technical support for problems you can’t solve yourself. The following information is included:

■Using the projector’s on-screen help system

■What to do when the projector’s status lights flash

■Solving projector operation problems

■Solving problems with the image or sound

■Solving problems with the remote control

■Contacting technical support

Contents

Page Important Safety Information Copyright Notice Trademarks Contents Using the Remote Control Other Equipment Fine-Tuning the Projector Restoring the Default Settings Six-AxisColor Adjustment Customizing Projector Features Page Welcome Getting More Information Page Page Additional Components Optional Accessories Displaying and Adjusting the Image note Also keep these considerations in mind: ■Place the projector on a sturdy, level surface 14Displaying and Adjusting the Image page Turning On the Projector Using the Direct Power On Function Shutting Down the Projector You Can’t Project an Image The Projector and Notebook Don’t Display the Same Image If you’re using a PC notebook: If you’re using Mac OS X: Page Adjusting the Height of Your Image Focusing and Zooming Your Image Adjusting the Image Shape Using Keystone Correction Correcting Computer Images Page Using the Remote Control Replacing the Batteries Switching Between Picture Sources Turning Off the Picture and Sound Stopping Action Zooming Part of Your Image Controlling the Volume Adjusting the Aspect Ratio When Connected to Video Equipment When Connected to a Computer Adjusting the Color Mode Page Page Using the Pointer Tool Customizing the Pointer Tool Setting the Projector ID Checking the Projector ID Setting the Remote Control ID Connecting to Computers and Other Equipment Connecting to the Video Port Connecting the Cable for Remote Mouse Control Page Connecting a Composite Video Source Connecting an S-VideoSource Connecting a Component Video Source Connecting an RGB Video Source Page Page Fine-Tuningthe Projector Page Restoring the Default Settings Image ■Color Mode Customized ■Brightness Lightens or darkens the overall image Six-AxisColor Adjustment Use the with the color, press Esc 6.Repeat steps 4 and 5 for each color axis you want to adjust 1.Press the Menu button and select the Signal menu Signal Wide ■Tracking Adjust this value to eliminate vertical stripes in the image ■Sync Adjust this value if the image appears blurry or flickers Raises or lowers the volume of the projector’s speaker 56Fine-Tuningthe Projector Lets you create a shortcut to one of the following menu items: . When you press the button on the remote control, the assigned menu item is displayed To prevent unauthorized use of the projector, you can do the following: Create an identifying user logo that is displayed at startup and/or when the Enabling Password Protection To enable your screen logo, select Starting the Projector with a Password If the password is not correct, you see a message prompting you to re-enter Creating Your Own Startup Screen 5.When you see the message Select this Image?, highlight Yes and press Enter 6.Use the arrow buttons to select a zoom factor (display size) and press Enter When the message appears, select 8.When you see the message Completed, press Esc to return to the menu screen Disabling the Projector’s Buttons Lets you display closed captioning for content that provides it Create a custom startup screen, as described on page Use this menu to enable the following functions: Select from nine languages to be used for the projector menus 64Fine-Tuningthe Projector 2.Select Multi-screen in the projector’s Extended menu Start by selecting the same Adjustment Level Adjust the and Page Maintaining the Projector Clean the lens whenever you notice dirt or dust on the surface Before you clean the case, turn off the projector and unplug the power cord ■To remove dirt or dust, wipe the case with a soft, dry, lint-freecloth 68Maintaining the Projector Follow these steps: Turn off the projector. Wait for the You can remove the air filter to clean both sides High It is time to replace the lamp when: ■The projected image gets darker or starts to deteriorate The message as soon as possible Page 6. Hold the lamp as shown and pull it straight out 8.Push down the side marked PUSH until it snaps in PUSH 9.Once the lamp is fully inserted, tighten its screws 10.Replace the lamp cover, then tighten its screw Resetting the Lamp Timer Page Solving Problems Page What To Do When the Lights Flash Status lights (continued) 78Solving Problems Viewing Lamp Usage and Other Information No image appears on the screen If you’re using a PC notebook: Hold down the notebook’s manual or online help for details If you’re using Mac OS X: Open If projecting from a computer, press the Check the projector’s ■Make sure your computer is not set to display an extended desktop ■Press the Esc button on the remote control to cancel the E-Zoomfunction Make sure your computer’s resolution setting is correct. Ideally, it should be Make sure the correct input signal is selected in the Signal menu (see If still images are jittery, turn on the The image is blurry ■There may be dirt or smears on the lens. Clean the lens as described on page ■Adjust the focus using the focus ring (see page 23) If further adjustment is needed, you can 2.Adjust the Tracking to eliminate vertical bands 3. Adjust the Sync setting to increase the image sharpness The image is too light or dark, or colors are incorrect ■Press the Color Mode button to select a different color mode (see page 33) There is no sound, or the sound is not loud enough ■Press the button on the projector or remote control to increase the volume Make sure ■Make sure the A/V Mute slide is open ■Try adjusting the Volume setting in the Setting menu (see page 56) Page Speak to a Support Representative Purchase Supplies and Accessories 88Solving Problems Projector Installation Page Technical Specifications General Projection Lamp Remote Control Dimensions Electrical Environmental Safety Compatible Video Formats Page Page Notices Do not operate the projector in a ■Do not store the projector outdoors for an extended length of time ■Do not use the projector outside the required temperature range of ■Unplug the projector when it will not be used for extended periods Except as specifically explained in this ■Do not place the projector where the cord can be walked on WARNING Wash hands after handling For United States Users WARNING For Canadian Users 100Notices Index 102Index Page 104Index