134 Solving Problems
Where To Get Help
Epson provides these technical support services:

Internet Support

Visit Epson’s support website in the US or Canada for solutions to
common problems. You can download utilities and documentation,
get FAQs and troubleshooting advice, or e-mail Epson with your
questions.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call (800) 637-7661
and enter the PIN on the included Epson PrivateLine Support card.
This is the fastest way of speaking to a live representative, and it’s free.
This service is available 6 AM to 6 PM, Pacific Time, Monday through
Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
■U.S.: (562) 276-4394, 6AM to 8 PM, Pacific Time, Monday
through Friday and 7 AM to 4 PM Saturday.
■Canada: (905) 709-3839, 6AM to 8 PM, Pacific Time, Monday
through Friday.
Days and hours of support are subject to change without notice. Toll
or long distance charges may apply.

Software Technical Support

If your projector included RM Easiteach and you need help, call
(866) 728-6758 or visit the following support website:
www.rmeducation.com/easiteach
For all other software issues, please contact Epson as described above.