128 Solving Problems
■If you’re using a DVD player or other video source, make sure the
cables are connected correctly, as described on page33.
■If you are using a microphone connected to the projector’s Mic
port, make sure the cable is connected securely and the Mic Input
Volume on the Settings menu is adjusted correctly. See page 69
for more information.
Solving Problems With the Interactive Pens

You see the message “Hardware device not found” when you

try to use the Easy Interactive Driver.

■Make sure the USB cable is securely connected to the projector
and computer. Try disconnecting and reconnecting the cable to
your computer.
■If you’re using a laptop computer, make sure the battery has
enough power.
■If an antivirus program is running, try disabling it and restarting
the Easy Interactive Driver.
■If your USB cable is installed in the wall, try connecting a
different USB cable to the projector and your computer.

You don’t see the Easy Interactive Driver on your computer.

If you don’t see the pen icon on your taskbar (Windows) or in
the Dock (Mac OS), do one of the following:
■Make sure you install the driver from the CD labeled “Epson
Projector Software for Easy Interactive Function.”
■In Windows, select All Programs or Programs > Epson
Projector > Easy Interactive Driver.
■In Mac OS, open the Application folder, then select the Easy
Interactive Driver icon.