P-5000 User’s Guide

Power supply problems

The power does not turn on.

Cause

What to do

 

 

The battery is set incorrectly.

Make sure that the battery is installed correctly. See

 

“Charging the battery” (page 62).

 

 

The battery has run out.

See “Troubleshooting” (page 64) and charge the battery.

The Charge lamp lights orange.

Cause

What to do

 

 

The battery is not inserted.

Insert the battery into the viewer.

 

 

The viewer becomes hot.

Turn off the power, disconnect the AC adapter, stop

 

charging and wait more than 30 minutes, then connect the

 

AC adapter again to restart charging. The Charge lamp still

 

lights orange, contact our customer support.

Viewing and playback problems

Cannot access data.

Cause

What to do

 

 

The name of a file or folder is not

Rename the file or folder to access.

supported by the set language.

 

The data is not displayed.

Cause

What to do

 

 

The photo, video, or audio file you

See “Photo/Video file formats supported by the viewer”

selected is not supported.

(page 30) or “Audio file formats supported by the viewer”

 

(page 46) and make sure the data is supported. Also, check

 

the codec of the data if you are trying to display a video file.

 

You can convert and transfer video and audio files with the

 

Epson Link2 software.

 

 

The data is broken.

Copy the data again.

 

 

The LCD Brightness setting is too dark.

See “Changing the Viewer Settings” (page 53) and make

 

sure the LCD Brightness setting is set properly.

 

 

The video cable is connected to the

Disconnect the video cable to display the LCD.

viewer.

 

Maintenance and Troubleshooting 65