P-5000 User’s Guide

Cannot increase the hard drive capacity of the viewer even if deleting files.

Cause

What to do

 

 

Check if data was deleted without

After connecting the viewer to the computer, delete all the

using the Epson Link2 software on the

data in “Recycle Bin” (Windows) or “Trash” (Macintosh).

computer. Even if deleting data in the

 

viewer on the computer, if the data has

 

not been deleted completely, hard

 

drive capacity of the viewer cannot be

 

increased.

 

Cannot set/unset as a private folder.

Cause

What to do

 

 

The password is wrong.

If you forget the password, enter “5555”, “7777”, then “3333”

 

to reset the default password (“0000”).

Printing problems

Cannot print.

Cause

What to do

 

 

The printer is not supported.

See “Preparing to Print” (page 55) and make sure that your

 

printer supports PictBridge.

 

 

The printer’s power is off.

Turn on the printer.

 

 

The USB cable is not connected

See “Connecting to a printer” (page 57) and reconnect the

correctly.

viewer to the printer.

 

 

The file is damaged.

Try to print a different file.

 

 

If you connect the viewer to a printer

Connect the viewer to the printer after selecting an image to

with the Home screen displayed,

print. For details, see “Printing Photos” (page 55) or “Printing

printing will not occur as the printer is

Videos” (page 58).

recognized as a computer.

 

Maintenance and Troubleshooting 68