Cannot use the keys on the viewer.
Cause | What to do |
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The keys are deactivated because the | Check if the power switch is not set to Hold. If so, slide the |
power switch is set to Hold. | power switch back to the middle. |
Cannot access the existing folders.
Cause | What to do |
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The set language does not support the | Renaming the folder correctly enables you to access it. |
folders’ language. | Alternatively, change the language setting. For details, see |
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Cannot copy.
Cause | What to do |
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The space available on the HDD is not | Delete unnecessary data in the HDD, reduce the size of data |
sufficient to copy all of the data in the | to copy from the memory card, or try to copy a different file. |
memory card, or the file may be |
|
damaged. |
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The set language does not support the | Renaming the file correctly enables you to access it. |
files’ language. | Alternatively, change the language setting. For details, see |
| |
|
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Copy cannot be started as the USB | Connect the AC adapter to the USB device. Alternatively, |
device connection cannot be | make sure that the viewer is connected to the AC adapter |
recognized because the USB device | correctly. |
has lost power. |
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Cannot delete.
Cause | What to do |
|
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The file is locked. Alternatively, the file | See “Protecting files or folders” (page 42) and unlock the file |
existing in the folder or subfolder is | to delete it. |
locked. |
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Maintenance and Troubleshooting 67