Where to Get Help

EPSON provides customer support through the following services:

Electronic Support Services

You can access helpful tips, specifications, DIP switch or jumper settings, drivers, Frequently Asked Questions (FAQs), sample files, application notes, and EPSON product bulletins 24 hours a day, 7 days a week, using a modem and one of the on-line services below.

World Wide Web

From the Internet, you can reach EPSON’s Home Page at

http://www.epson.com

EPSON Internet FTP Site

If you have Internet FTP capability, use your Web browser (or other software for FTP downloading) to log onto ftp.epson.com with the user name anonymous and your e-mail address as the password.

EPSON Download Service

You can call the EPSON Download Service at (800) 442-2007. Set your communications software to 8 data bits, 1 stop bit, no parity. Modem speed can be up to 28.8 Kbps.

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