Problems and Solutions
Setup and Software Installation Problems
The printer makes noise after ink cartridge installation.
■When you install ink cartridges, the printer must charge its print head for a minute or so. Wait
until it’s finished (the green
power light stops flashing) before you turn off the printer, or it may use excess ink the next time you turn it on.
■Make sure the ink cartridges are inserted completely and no packing material remains in the printer. Turn off the printer, wait a moment, then turn it back on.
You’re having problems installing the printer software.
■Make sure your printer is turned on and its cable is securely connected at both ends. Follow the installation steps on the Start Here sheet or page 87 (Mac OS 8.6 to 9.x), and make sure your system meets the requirements on page 105.
■Close other programs, including screen savers and virus protectors, and install again.
■If the SP 900 icon doesn’t appear in the Macintosh Chooser, you may have an extension conflict. Turn off any unnecessary extensions and restart.
■If you see an error message with Windows 2000, you may not have software installation privileges. Contact your System Administrator.
■If you’re using Windows and the USB port, make sure your system was not upgraded from Windows 95; the USB driver may not install correctly.
■Make sure the USB Controller is working properly in Device Manager. See your Windows help system for details.
■If you’re printing over a network, see “Setting Up Network Printing” in your
94 Solving Problems