Printer Problems

Only the green power light is on, but nothing prints.

■Make sure the interface cable is securely connected at both ends and meets the system requirements; see page 105.

■Run a printer check as described on page 92. If the test page prints, make sure your software is installed correctly.

■If you’re printing on a network, make sure you set up your printer for network printing, as described in “Setting Up Network Printing” in your on-screen User’s Guide.

The printer sounds as though it is printing, but nothing prints.

■The print head nozzles may need cleaning; see page 73 for instructions.

■The printer won’t operate properly if it’s tilted or at an angle. Place it on a flat, stable surface.

Your printer makes noise when you turn it on or after it has been sitting for awhile.

Your printer is performing routine maintenance.

Printing is too slow.

Make sure your system meets the system requirements listed on page 105. If you’re printing a high-resolution image, you need more than the minimum requirements. You may also need to:

■Clear space on your hard drive or run a defragmentation utility.

■Close open programs that you’re not using.

■Increase your system’s memory (RAM).

For the fastest printing, try these tips:

■Select Draft as the Quality Type (Windows) or set the Quality/Speed slider to Speed (Macintosh).

■In the Advanced window, turn High Speed on (Windows) or

MicroWeave® off and High Speed on (Macintosh).

■If your printer is connected to a USB hub, disconnect any unused USB devices.

■If you’re using the parallel port, enable ECP/DMA mode on your computer’s parallel port. See your computer documentation or the manufacturer for instructions.

Solving Problems 95