Trouble Shooting and Diagnostics

SFont cartridge has been installed, but the printer is still using internal fonts

S Switch the power OFF and check that the font cartridge has been correctly inserted.

S Check that the font cartridge has been selected in the printer Set-up (see Appendix B).

If the printout or the character set is not ok, the following procedure can help to clear the situation.

 

 

 

 

Action

Result

Check

 

 

 

 

 

 

 

 

Select and start PRINT

Print not OK?

S

PAPER SOURCE

TEST 1

 

 

selection incorrect

 

 

S

Ribbon worn or not

 

 

 

installed

 

 

S

Print head worn

 

 

 

 

Stop SELF TEST and

No printing starts

S

Printer READY 1ELQ

start regular printing

 

S

Interface cable not

 

 

 

connected properly

 

 

S

Interface selection

 

 

 

incorrect

 

 

 

 

 

Some characters not

S

Emulation

 

correct

S

Character set

 

 

S

National version

 

 

S

Word length

 

 

S

Baud rate

 

 

S

Parity bit

 

 

S

Protocol

 

 

 

 

 

Font and pitch quality

S

Font

 

false

S

Pitch

 

 

S

Line space

 

 

 

 

 

Problem still there?

S

Call service

 

 

 

 

 

 

 

 

5-10

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Epson C I - 4 0 8 0 Action Result Check Select and start Print, Stop Self Test, Printer Ready 1ELQ, Start regular printing

C I - 4 0 7 0, C I - 4 0 8 0 specifications

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