Solving Problems with the Image

No image appears on the screen.

Check that all cables are properly connected (see Chapter 1) and everything is turned on.

Make sure the projector or computer is not in sleep mode. Check the projector documentation, or try pressing a key on the computer keyboard.

The document camera may have been turned on too quickly after it was turned off. Turn the document camera off, wait a few seconds, and then turn it on again.

The wrong source may be selected. Try pressing the Main, RGB1, or RGB2 button.

The document camera may need to have its NTSC or PAL setting changed. See page 31 for instructions.

The image contains static or noise.

If you’re using cables that are longer than 6 feet (2 m), or an extension cable, the image quality may be reduced.

Keep your projector, computer, and video cables away from the power cord as much as possible to prevent interference.

The camera head switches may be set incorrectly. Try adjusting the switches as described on page 13.

The image is blurry.

There may be dirt on the lenses. Clean the lenses as described on page 26.

Try pressing the Auto Focus button.

Some objects do not auto focus well (see page 20). Manually focus these objects using the Near and Far buttons.

The presentation material may be too close to the lens. Make sure the close-up lens is closed.

30Solving Problems