Telephone Support Services

To use the EPSON PrivateLine Support service, call (800) 637-7661 and enter the PIN on the EPSON PrivateLine Support card included with your document camera. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak with an EPSON document camera support specialist by dialing one of these numbers:

U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday

Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday

Toll or long distance charges may apply.

Before you call, please have the following information ready:

Product name (EPSON ELPDC02 High Resolution Document Imager)

Product serial number (located on the rear panel of the document camera)

Computer configuration, if applicable

Description of the problem

Solving Problems 33