4
Maintenance and Troubleshooting 4-5
R4C345
Rev. C
A5 size CHAP4.FM
10/7/99 Pass 0
R
Proof Sign-off:
<tantoname> SEI K.Ito M.Fujimori
<leadername> M.Fujimori
<editorname> SEI G.Hildebrand
Troubleshooting
This section deals with three types of pro blems:
Error indicators. . . . . . . . . . . . . . . . . . . . . . page 4-5
Operating problems . . . . . . . . . . . . . . . . . . page 4-6
Quality problems . . . . . . . . . . . . . . . . . . . . page 4-9
See the table in "Error indicator" first. If th i s does not help you
solve your problem, refer to the section fo r the type of problem
you have, then look for the problem descri pt ion.
The online Color Guide also provides various tips and other
information helpful for troubleshooting.

Error indicators

When an error occurs, the scanner stops operating and the ERROR
and READY lights indicate the error type as described below.

Command errors

The scanner has received incorrect c ommands from your
scanning software.
When this error occurs, try to resca n the document. The scanner
returns to normal when it receives the correct commands.
Normally you do not need to reset th e scanner when this type of
error occurs.
ERROR Light READY Light Error Type
On On Com mand error
Flashing Off Interface error
Flashing Flashing Fatal error
Off Off Option error