brush or cloth, and never use alcohol or a thinner to clean the printer, because it could damage the print head and the case.

Do not spray the inside of the printer with oil: unsuitable oils can damage the mechanism. If lubrication is needed, contact your Epson dealer.

The print head

Be particularly careful with the print head. Never move it when the printer is turned on. When the printer is printing, the print head becomes hot. If you need to change the ribbon or load continuous paper, turn the printer off and wait for a few minutes while the print head cools down.

The print head should last for about 200 million strokes per wire. When it fails, one or more of the pins may fire erratically or stop firing completely, making the printout patchy If this happens suddenly or long before the expected lifetime is over, the problem is almost certainly connected with another component of the printer.

As soon as the print head fails, stop using the printer and contact your Epson dealer for a replacement head. Do not attempt to replace the head yourself, because the printer should also be tested to make sure that no other parts are damaged.

Transporting the Printer

There are several precautions you should take when packing the printer for transportation:

Remove the ribbon.Insert a piece of paper to cover the paper-out sensor.Move the print head to the left and replace the print head protector.Remove the paper rest and paper guide and pack them separately.FIX the dust cover in place with tape.Remove the paper feed knob.Pack the printer in the original foam packing supports and box.
D-8

Problem Solving and Maintenance