Epson LQ-1070+, LQ-570+ Chapter, Troubleshooting

Chapter 6 Troubleshooting

Powersupply . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Contents

24-PINDOT MATRIX PRINTER FCC Compliance Statement Printer Parts TIPS FOR PRINTING ON SINGLE SHEETS Where to Get Help for United States Users For United Kingdom Users Use of options Safety information Green and yellow-Earth Blue - Neutral Brown - Live Replace fuses only with a fuse of the correct size and rating IMPORTANT SAFETY INSTRUCTIONS 1.Read all of these instructions and save them for later r e f e r e n c e 2 Follow all warnings and instructions marked on the product 4.Do not use this product near water power company 9.Do not locate this product where the cord will be walked on personnel A.When the power cord or plug is damaged or frayed B.If liquid has been spilled into the product C.If the product has been exposed to rain or water Page Contents Using Continuous Paper Tractor position and available paper paths Changing tractor positions Changing Installing in the push-tractor position-Installingin the pull-tractorposition Loading continuous paper with the push tractor Removing continuous paper from the push tractor Loading continuous paper with the pull tractor Page Chapter 6 Troubleshooting Power Supply Paper Handling Chapter 7 Technical Specitications Page Introduction More about ESC/P Options 0Pull-TractorUnit 030019* for LQ-570+,cBOO22* for LQ-1070+) cl Film Ribbon Cartridge (#7768 for LQ-570+,#7770 for LQ-1070+) aInterface Cards Finding your Way Around Warnings, Cautions, and Notes Chapter Unpacking the Printer Checking the parts Choosing a Place for the Printer Assembling the Printer Removing the protective materials Installing the ribbon cartridge cover 2 Slide the print head to the middle of the printer Turn the 1-6Setting Up the Printer Replace the P Mum the pper-t~leuer to the nexI lavest position Attaching the paper guide Testing the Printer Plugging in the printer Running the self test LOAD/EJECT LQ mode self test If you select LQ mode, the printer print the self test in every font, in turn h4ake sure the printer is turned off and that the 1-10Setting Up the Printer Up the Connecting the Printer to Your Computer Page Configuring Your Software for the Printer Paper Handling Selecting a Paper Feeding Method Setting the paper-releaselever Using Single Sheets Loading single sheets from the top Page Loading single sheets from the front 1 /IO-inch of the left margin on your paper 4.While aliening the papeis left edge with the edge guide 2 - 6 P a p e r H a n d l i n g Using Continuous Paper Tractor position and avai/abie paper paths Changing tractor positions Press intotheprinteA3bmkmountingslda 5 . Whenthettactorispo6itlonedinthem0un~s thelocklalxL 2-10 Paper Handling Make Page Page Loading continuous paper with the pull tractor EAR-oFFhttonw*LoAD/E RbuttontofczdtkpyIpokck Slide the left sprocket unit using the scale on the printer as a guide. The Move the paper support so it is midway between the support spxxxket unit& Page 10.Close the sprucket covers 12.Pkethel-lotdmonthepaperguidestrsightdowno~themounting posts on the printer 13.Sl&htlyliftthepePerguideandthenbwerituntiItlests on the printer 14.Slkiebothecigeguidestothemickile,ofthepap@rgufde 15.Tumontheprinter Removing continuous paper from the pull tractor 2msaheWFFbuttdohedtheIlemalning’paper Page Switching to continuous paper Page Whenprintinglabels,alwayschoosethetypemountedcma continuousbackingsbtwithsprock&h&sforu8ewitha tl?xtor.Donottrytoprintlabelsassinglesheetsbecaust?labels onashinybackingsheetcioru3tf6edpqeriy Page Page Using the Printer Control Panel OPERATE (green) Page ALT MICRO FEED ttLOAD/=CTl Peedspaper6lmvaIdin Other control-panelfeatures DIP switch paper) Using the Printer on af an ntlsst?ctimdesaibesthefun&msaftheDIpstitCheB Print direction Printer mode 3-10Using the Printer -Pm.@ WhenautolinekdisaaOXPswkh24orr),the aac0mpanieseach~retumcode(CR)~vedwltha line-fi?edcade!m Micro Feed Page Page Tear Off AfkJWUhaVetihedprinting,yoUCanuSethe~ff Page Adjusting the tear-offposition Typestyles Your printer has I2 built-in The draft font uses Thismakesitideal Nme Ietterquality (LQ) fon fonts produce fully-foxmeddoamen& with best RolXMIkT rihbatufaba w i t h b e s t w i s h e s with best wishes with Page Epson Sans Serif Proportional wxyz{:}“~OB~~~‘iTiAA~sR6tlbGQ~UO~fYPlfAf6 Epson Prestige Epson Orator Epson Orator-S Character spacing Condensed printing Data Dump Mode Page Using Printer Options Cut-SheetFeeder 3.Make sure the paper-releaselever is in the single-sheetposition 5 . Replacdhep~a3ver Yalarenowleadytobadpa~withyour& ~~vhiw~+=t~~thelwgse~~~~.~ x..,:: .’ Page 5.Insert up to 50 sheets of paper along the left paper guide 7.Push the paper-setIeven back to clamp the paper against the guide rollers 10.Raðepaperguidecoverandksthagainstthepaper gu Page Page Page molmtingpo6tsmtheIwdfhe~tycllt-sheet Page Page Page Page The Epson Interface cards below are compatible with your printer.(Not all interfaces are available in all countries) + This is a substitute for the last digit, which varies by country If you are would like to know more about interfaces, contact your dealer Re-insert Removal of the interface card is the reverse of the steps above Page Maintenance and Transportation Page forbestresultaGenuine~rlbbonsaredesignedbwork I-kMcrlmt Page Chapter Troubleshooting Power Supply PAUSE is on Page The printout is faint The ribbon may be worn out. Replace the ribbon cartridge as desaibed in Chapter Checkthatthepaper-thiclcnessle~ksetcowztlyZorthe papexyouareusing.see”settingthepaper-Wlevefin Chapter2 Linespacingisincorrect Adjustthe~seetlnginyaur page length If your software Turn ftom your softwads Theinterf&mayhavebeendisabled.Makesunzthatthe connector turned on When you send data, the platen does not mtate and the paper does not feed ThepapermaybetoohrtotherightAIigntheleftedgegukie withtheamwonthepaperguid Page paper does cut-sheet feeder does not feed the paper cut-sheetleederandinstaIlitasdesaibedinChapter4 CheckthatthepaperreleaseleverkinthesingMwxt position. See page You may have loaded too many sheets in the cut-sheetkeder’s bin. You can load up to SO sheets in the singlebin feeder,andupto150sheetsorupto30air-mallor25phfn bond envelopes in the The cut-sheet feeder feeds two or more t&&s at the same time Technical Specifications Printer Specifications l--GzZl137 I Page Character sets: Page Printable area: A The minimum top margin k 53 mm @.2 inched However, the maximum C The nihimum~bottom mar@‘k9 mdO35 inches) continuous paper Electrical 120 V model: ACl2OV Rated voltage: Environmental Interface Specifications Page Page Interface timing Option Specifications Cut-sheetfeeders Envelopes Paper: C$O63% and W up to so sheets of 82-g/m2 (22-Mpaper WandCS0640 82-g/m2 Environmental ItemDefoultcubd8m Command Summary Using the Command Summary Commands Arranged by Topic General operation Dec.Hex Esce 64 40 InitializePrin Paper feeding Dec. Hex. D8sawkw Print position motion D e c . Hex Descrbitm Esc\nln2 92 x set Relative Horizontal Print PosStior n=nl+n2x256 n:Moves current print posidonindeBnedunits 0Thedefaultunitisl/120inchindraftmodeand1/180 inchinLQmode Bx(Vnn. 4 0 8 6 2 8 5 6 setAbdutt?VertkalPrint Dec Hex cwcfbm ~=qPefe 7:orator Font enhancement Page 8: Japan Page (l=-IlmchangePitiin n/36a-inchunits Totalunits=nI+n2~2S6 c!hwaam u-127) Esc(UlOn Page Appendix Character Tables Page PC 863 (Canada-French) Abtcmp 031~ Fbdwuese) PC&w (GreekI PC852 (E&t Ewvpe) A-4Appendix ,cooE lnternational Character Sets GIossary iMdh3Crton;rrp~tinQ conthwous paper cu?-sheetReedef (c3fg DIPswkhes dmtt EScjp ESC/P Mtattze htedbce PW?Oftb~W)tklg subscript feoraYposifion user-definedchamcfers GL-6Glossary Index Adjusting the loading position double-bin, 2, 4-2 ,4-8-10 Application software Auto line feed, 3-7 IN-2Index Index IN-3