Troubleshooting 4-11
4
Options

When you use the cut-sheet feeder, the paper

does not feed properly

The paper does not feed.

The cut-sheet feeder may be incorrectly installed on the printer.
Reinstall it as described under “Cut-sheet feeder” on page 2-33.
Make sure the paper-release lever is pushed back to the single-sheet
position.
You may have loaded too many sheets in the cut-sheet feeder’s bin.
Paper may be jammed near the print head. Look for a paper jam.
Make sure the edge guide positions are correct. Position the edge
guides at the diamond-shaped guide marks.
There may be only one sheet left in the bin. Add more paper.

Two or more sheets feed at one time.

You may have loaded too many sheets in the cut-sheet feeder’s bin.
You may have forgotten to fan the stack of paper before loading it into
the bin. Remove the paper and fan it.

The paper feed is crooked.

The paper may be old or creased. Use only new, clean sheets of paper.
There may be too much paper in the stacker.
Make sure that the paper guides are set correctly and that your paper
is the proper size and quality. See “Printer Specifications” on page A-4
for paper specifications.