Troubleshooting 4-13
4
With the color upgrade kit installed, the printer does not operate properly (LX-300+ only)
The lights on the control panel do not go on.
Did you install the motor in the color upgrade kit? Follow the
instructions under “Color upgrade kit (LX-300+ only)” on page 2-42.
The desired color or certain characters are not printed.
Your application software may not be properly set up for color
printing. Use the program’s setup (or install) procedure to check the
printer setting and adjust as needed. If your application software is
capable of sending control codes, select the color using the ESC r
command. (See “Command Lists” on page A-21.)
The ribbon cartridge may not be installed properly. See Chapter 1,
“Setting Up the Printer.”