Epson LX-1170 - page 116

4-14 Troubleshooting

Contents

Main Control Panel Buttons and Lights Users Guide 9-Pin Dot Matrix Printer ii iii DECLARATION of CONFORMITY Page v Contents vi vii viii Getting to Know Your Printer w Warnings, Cautions, and Notes c 2 Important Safety Instructions K 4 Print Head Caution Symbol K ENERGY STAR Compliance S For United Kingdom Users Use of options w Page Chapter 1 Setting Up the Printer 1-2 Unpacking the Printer Choosing a place for the printer 1-4 Assembling the Printer Installing the paper-feed knob 1-6 Attaching the paper supports Page 1-8 Plugging in the printer Installing or replacing the ribbon cartridge Page Page 1-12 Running the Self Test Page 1-14 Connecting the Printer to Your Computer Using the parallel interface 1-16 Using the serial interface 1-18 Installing the Printer Software 1-20 Installing the software in Windows Me, 98, 95, 2000, or NT 4.0 Installing the software in Windows 3.1 or NT 3.5x 1-22 For DOS programs For LX-300+. For LX-1170 Page Chapter 2 Using the Printer 2-2 Using the Control Panel Selecting a built-in font About Your Printers Default Settings 2-4 Page Page Page Page IBM character table Changing default settings 2-10 Printing on Continuous Paper Printing with the push tractor 2-12 Page 2-14 Removing a printed document from the push tractor 2-16 Switching back to single sheets Printing with the pull tractor Page Page Page 2-20 Page 2-22 Adjusting the top-of-form position Page 2-24 Advancing the paper to the tear-off edge Using the Tear Off button Advancing the paper to the tear-off position automatically Adjusting the tear-off position 2-26 Printing on Single Sheets 2-28 Loading single sheets Printing on Special Paper Adjusting the paper-thickness lever Page 2-30 Multipart forms Labels Page 2-32 Envelopes Installing and Using Options Cut-sheet feeder Page Page 2-36 Pull tractor unit 2-38 Page 2-40 Roll paper holder Page Page Page 2-44 Page Page Chapter 3 Using the Printer Software 3-2 Using the Printer Driver with Windows Me, 98, and 95 Page 3-4 Using the Printer Driver with Windows 3.1 Page 3-6 Using the Printer Driver with Windows 2000 and NT 4.0 Page 3-8 Using the Printer Driver with Windows NT 3.5x 3-10 Using the Printer Software 3-11 Printer Driver Settings Overview 3-12 The monitoring settings are shown below. About the EPSON Status Monitor 3 Utility Setting up EPSON Status Monitor 3 3-14 2. Click the Monitoring Preferences button. The Monitoring Preferences dialog box appears. 3. The following settings are available: Note: Click the Default button to revert all items to the default settings. Accessing EPSON Status Monitor 3 3-16 Using the EPSON Remote! Utility (LX-300+ only) Installing EPSON Remote! Accessing EPSON Remote! Chapter 4 Troubleshooting 4-2 Using the Error Indicators Troubleshooting 4-3 4-4 Problems and Solutions Power Supply Power is not being supplied The lights on the control panel do not go on. Printing The printer does not print The print is faint or uneven Dots are missing in printed characters or graphics Printed characters are not what you expected The print position is not what you expected Paper Handling Single sheets do not feed properly Continuous paper does not feed properly Page Options When you use the cut-sheet feeder, the paper does not feed properly The paper does not feed. Two or more sheets feed at one time. The paper feed is crooked. Page With the color upgrade kit installed, the printer does not operate properly (LX-300+ only) Page A-1 Appendix A A-2 Cleaning the Printer A-3 Transporting the Printer w A-4 Printer Specifications Mechanical A-5 Electronic A-6 A-7 A-8 Electrical Environmental Paper A-9 For LX-300+ A-10 A-11 A-12 For LX-1170 A-13 A-14 A-15 Printable area A-16 A-17 A-18 A-19 A-20 Paper alignment Standards and approvals A-21 Command Lists EPSON ESC/P control codes A-22 IBM 2380 Plus (for LX-300+)/ IBM 2381 Plus (for LX-1170) emulation control codes A-23 Contacting Customer Support A-24 For users in North America A-25 For users in the United Kingdom and the Republic of Ireland Support Via the World Wide Web A-26 Support Via Telephone Pre-Sales Enquiry Desk For users in Australia Your Dealer A-27 Internet URL http://www.epson.com.au EPSON Faxback service EPSON Helpdesk For users in Singapore For users in Hong Kong For users in Malaysia For users in India A-31 Epson India Regional Offices: For users in the Philippines Page IN-1 Index Numerics A B C IN-2 L M O P IN-3 T U Printer Parts EPSON OVERSEAS MARKETING LOCATIONS