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Epson PhotoPlus Where to Get Help, Software Support, Electronic Support Services, (800), (800), (800), (800), (800), (503), 922-8911:, ❙CardScan (617), ❙Print Artist (206)

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Where to Get Help

If you purchased your PhotoPlus color photo scanner in the United States or Canada, EPSON provides customer support and service through a network of Authorized EPSON Customer Care Centers. EPSON also provides the following services when you dial (800) 922-8911:

❙EPSON technical information library fax service

❙Product literature on current and new products

❙Assistance in locating your nearest Authorized EPSON Reseller or Customer Care Center

❙Technical information on the installation, configuration, and operation of EPSON products

❙Customer relations.

You can purchase accessories for EPSON products from EPSON Accessories at (800) 873-7766(U.S. sales only). In Canada, call (800) 922-8911.

You can obtain additional magnet supplies from PrintPaks by calling (800) 774-6860.

If you purchased your PhotoPlus color photo scanner outside the United States or Canada, contact your EPSON dealer or the marketing location nearest you for customer support and service.

Software Support

If you’ve tried the on-screen help and you still have questions, call the number for the application you need help with:

❙PhotoPlus software (800) 922-8911

❙Print Artist (206) 644-4343

❙PrintPaks Magnet Kit (503) 295-6182

❙CardScan (617) 492-4200.

See the inside back cover for information about additional support services for your software.

Electronic Support Services

If you have a modem, the fastest way to access helpful tips, specifications, drivers, application notes, and bulletins for EPSON products is through the online services described below.

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Contents

Page FCC COMPLIANCE STATEMENT FOR AMERICAN USERS WARNING FOR CANADIAN USERS IMPORTANT NOTICE DISCLAIMER OF WARRANTY COPYRIGHT NOTICE TRADEMARKS A NOTE CONCERNING RESPONSIBLE USE OF Table of Contents Introduction 1. Getting Started 2. Scanning and Other Basic Stuff 3. Editing: Transforming Your Images 6. Print Artist: Designing with Style 4. Enhancing: Playing with Your Images 7. PrintPaks Magnet Kit: Family Stuff 5. Projects: Fun Things You Can Do 8. CardScan: Instant Address Book 9. Pro Scanning: More Things You Can Do 10. Maintenance and Troubleshooting A. Specifications Glossary Index Introduction PhotoPlus Features System Requirements About This Guide Where to Get Help Software Support Electronic Support Services World Wide Web http://www.epson.com EPSON Internet FTP Site ftp.epson.com anonymous Registration Safety Instructions Page 1 Getting Started Getting to Know Your PhotoPlus Scanner Setting Up Your PhotoPlus Scanner Page Installing Your Fun Pak Software Suite Page 2 Scanning and Other Basic Stuff Starting Your Scan Scanning Your Picture Page Enhancing Your Photo Adjusting Settings Printing an Image Saving an Image File Using Photo Albums Placing Your Picture in an Album Working with Your Album Page 3 Editing: Transforming Your Images Opening Image Files Opening an Image in an Album Opening an Image with the Open Button Viewing Images and Image Information Zooming In and Out Using the Zoom Commands Viewing Your Image at Full Screen Viewing Image Information Hiding the Tools Bar and Status Bar Selecting Part of Your Image Page Cutting, Copying, and Pasting Cropping Resizing Resizing a Selection Resizing an Image Rotating Rotating a Selection Rotating an Entire Image Flipping an Image or Selection Converting Image Types ❙8-bitgrayscale ❙4-bitindexed 16-color ❙8-bitindexed 256-color 24-bit RGB True Color 4 Enhancing: Playing with Your Images Adjusting Brightness and Contrast Adjusting Hue and Saturation Setting Tone Adjustment Sharpening Blurring Using Special Effects Page 5 Projects: Fun Things You Can Do Making a Slide Show Making a Screen Saver Using the Matte Template Adding Background Page Adding Text Page Printing Your Matted Picture Using the Calendar Template Adding Background and Designing the Dates Adding Text and Printing the Calendar Image Size 6 Print Artist: Designing with Style Getting Started with Print Artist Page Creating a Greeting Card Page Adding a Photo Importing an Image Scanning Pictures in Print Artist Adding Text Adding a Graphic Page Saving Your Card Printing Your Card and Exiting Select all Symbols Change Graphic Select All Copy Paste 7 PrintPaks Magnet Kit: Family Stuff Getting Ready to Use the Magnet Kit Creating the Magnets Page Getting Ready to Print Your Magnets Printing Your Magnets Putting Your Magnets Together Page 8 CardScan: Instant Address Book Starting CardScan Contents Scanning Your Cards Page Page Editing the Information Saving and Exiting Working with Your Address List Printing Designing the Layout Previewing and Printing Page 9 Pro Scanning: More Things You Can Do Setting the Software for Hand Scanning Capturing the Image by Hand Scanning Page Stitching Two Images Together Page 10 Maintenance and Troubleshooting Caring for PhotoPlus Solving Scanner and System Problems The scanning light comes on, but your picture doesn’t feed into the scanner You get a paper jam message when you try to scan The scanner continues to run after it has scanned your picture Solving Image Problems Your images don’t look as good printed out as they do on the screen Your scanned image looks distorted or doesn’t have the quality you expect Part of your picture is missing A Specifications Physical Power Technical Environmental Glossary Floating selection GIF Grayscale Halftone Highlights Mapping curve Mask OCR (optical character recognition) Pan mode Paste RGB True Color Resize Resolution Saturation Scanner Transition effect TWAIN Undo VGA (Video Graphics Array) Video controller Index