Troubleshooting

The solutions herein are for problems when printing directly from a memory card.

Error/Warning Messages

You can identify many common printer problems using the display on your printer’s LCD panel.

Error

Display

Solution

 

 

Ink out. (T557)

Replace the photo

The genuine EPSON photo

cartridge shown,with new

one.

cartridge (T557) is recommended

 

for replacement.

 

 

 

The internal pad that absorbs ink

Replace the photo

during head cleaning has become

cartridge shown, with a

saturated. (T557) The genuine

new one.

EPSON photo cartridge listed

 

above is recommended for

 

replacement.*

 

 

 

Paper is not loaded correctly. Load

Load paper in the paper

the paper correctly, then press OK.

feeder, and press the OK

 

button. The printer

 

resumes printing.

 

 

English

A paper jam has occurred.

Remove the jammed

Remove the sheet, and press OK.

paper. See “Problems

 

With Paper Feeding” on

 

page 75 for details.

 

 

The photo cartridge cannot be

Reinstall the photo

recognized.

cartridge.

The genuine EPSON photo

 

cartridge (T557) is recommended

 

for replacement.

 

 

 

Cannot recognize the memory

Use a compatible and

card or disk.

formatted memory card.

 

 

Close the cartridge compartment

Close the cartridge

cover.

compartment cover.

 

 

Service required.

Contact your dealer.

Parts inside your printer are at the

 

end of their service life. See your

 

printer’s documentation for details.

 

 

 

A printer error has occurred. See

Turn the printer off, and,

your printer's documentation.

after a few seconds, turn it

 

on again. If the error is not

 

cleared, contact your

 

dealer.

 

 

The battery is empty. Connect the

Connect the AC adapter.

AC adapter.

 

 

 

Troubleshooting 71