❏Load paper glossy side up. Load up to a maximum of 20 sheets. Place the paper against the right edge and slide the edge guide against it, but not so tight that paper can’t move.

❏Don’t load plain paper; this may damage PictureMate.

❏Make sure you are using available paper for this printer (see “Consumable Products” on page 79). Store paper flat to help prevent curling.

Miscellaneous Printout Problems

The printer prints blank pages.

The print head may need cleaning. See “Cleaning the Print Head” on page 66.

The borders or layout are incorrect.

❏Check your Layout setting to see if it is correct. See “Choosing a Layout” on page 28.

❏If you have a border on one side of your photo but not the other, make sure the paper is positioned correctly in the paper support, all the way to the right. Slide the edge guide against the paper.

❏Make sure the photo is not cropped. See “Cropping Your Photo” on page 31.

❏If the subject of your photo is very close to the edge of the image, you can control the amount of image enlarged by the Borderless Expansion setting. See “Adjusting the amount of image enlarged during borderless printing” on page 29.

The wrong photo is printed.

❏If your camera supports DPOF, you can pre-select photos so PictureMate will print only the ones you want. You can also de-select DPOF if you want to choose other photos. See “Printing Camera-Selected DPOF Photos” on page 27.

❏If your camera is PictBridge- or USB DP-enabled, you can connect it to PictureMate and control printing from your camera. See “Printing From a PictBridge-Enabled Camera” on page 42.

Too many copies are printing.

76Troubleshooting