Solving Problems
See your online User’s Guide for help on using the printer with a computer.
Error Messages
Error Messages | Solution |
|
|
A printer error has | Turn the printer off and |
occurred. Turn off | then back on. Make |
the printer and | sure that no paper is |
turn it on again. | still in the printer. If the |
Please see your | error message still |
documentation. | appears, contact your |
| dealer. |
|
|
A scanner error | Turn the printer off and |
has occurred. See | then back on. If the |
your | error message still |
documentation. | appears, contact your |
| dealer. |
|
|
Waste ink pad in | Contact your dealer to |
the printer is | replace the ink pad. |
saturated. Contact |
|
your dealer to |
|
replace it. |
|
|
|
The document is | See the documentation |
too complex to | for the device |
print with | transmitting the data. |
Bluetooth. |
|
|
|
Error in the data. | See the documentation |
The document | for the device |
cannot be printed. | transmitting the data. |
| (Cause: The data is not |
| available because of a |
| malfunction in the |
| device.) |
|
|
Error in the data. | See the documentation |
The document | for the device |
may not be printed | transmitting the data. |
correctly. | (Cause: A part of the |
| data is corrupted or |
| cannot be buffered.) |
|
|
Cannot recognize | Make sure the storage |
the USB device. | disk has been inserted |
| correctly. |
|
|
Error Messages | Solution | |
|
| |
Cannot recognize | Make sure the memory | |
the memory card | card or storage disk | |
or disk. | has been inserted | |
| correctly. If so, check to | |
| see if there is a problem | |
| with the card or disk | |
| and try again. | |
|
| |
Backup Error | A problem occurred | |
Error Code | and backup was | |
xxxxxxxx | canceled. Make a note | |
| of the error code and | |
| contact your dealer. | |
|
| |
An error occurred | Retry the procedure. If | |
while formatting. | the error reoccurs, | |
Formatting | there may be a problem | |
canceled. | with your memory card | |
| or storage disk. Check | |
An error occurred | ||
the card or disk and try | ||
while saving. | again. | |
Save canceled. |
| |
|
| |
Cannot create a | Insert a new memory | |
folder on the | card or storage disk | |
memory card or | and try again. | |
disk. Operation |
| |
canceled. |
| |
|
|
Problems and Solutions
Setup problems
LCD screen and the mode light came on and then went out.
■The printer’s voltage may not match the outlet rating. Turn off the printer and unplug it immediately. Then, check the printer labels.
cCautionIf the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer.
34Solving Problems