The printer makes noise after you turn it on.
■Make sure the protective tape is not blocking the print head.
After releasing the print head, turn off the power, wait a moment, then turn it back on.
The printer makes noise after ink cartridge installation.
■When you install ink cartridges, the ink delivery system must be charged. Wait until charging is finished (the charging message disappears from the LCD screen), then turn off the printer. If you turn it off too soon, it may use extra ink the next time you turn it on.
■Make sure the ink cartridges are seated securely and no packing material remains in the printer. Open the cartridge cover and push the cartridges down until they click into place. Turn off the power, wait a moment, then turn it back on.
A screen that prompts you to restart the computer did not appear after finishing the software installation.
■The software has not been installed correctly. Eject and insert the software
The terms on the LCD screen are not displayed in your language.
■If the language displayed on the LCD screen is not the one you want, select the language you want from the Setup menu.
Printing and copying problems
LCD screen is off.
■Make sure that the printer is on.
■Turn off the printer and make sure that the power cord is securely plugged in.
■Make sure that your outlet works and is not controlled by a wall switch or timer.
The printer makes printing sounds, but nothing prints.
■The print head nozzles may need cleaning (& “Cleaning the print head” on page 33).
■Make sure the printer is on a flat, stable surface.
The margins are incorrect.
■Make sure your original is positioned in the top left corner of the document table.
■If the edges of the copy are cropped off, move the original away from the corner slightly.
■Make sure the paper size settings are correct for the paper you have loaded.
■Rear feeder: Make sure your paper is loaded short edge first, all the way to the right, with the left edge guide lightly against the paper (& “Loading Paper” on page 7).
■Rear feeder: Do not load paper above the c arrow mark inside the left edge guide (& “Loading Paper” on page 7).
■Front paper cassette: Do not load paper above the c arrow mark inside the paper guide (“Into the front paper cassette” on page 8).
■Select Actual instead of Auto Fit Page or adjust the Zoom settings.
■Change the Expansion setting to adjust the amount of image that extends beyond the paper size during borderless printing.
Blank pages are printed.
■The print head nozzles may need cleaning (& “Cleaning the print head” on page 33).
Paper feed problems
Paper does not feed correctly.
■Check the Paper Feed setting, and make sure paper is loaded into the selected feeder.
■Fan the paper before loading.
■Do not load paper above the c arrow mark (& “Loading Paper” on page 7).
■Make sure you are not using paper with binder holes.
Multiple pages feed.
■Load your paper one sheet at a time.
■Make sure your paper is not too thin. See your online User's Guide.
English
Solving Problems | 35 |