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Epson S4 Where To Get Help, Internet Support, Speak to a Support Representative, Purchase Supplies and Accessories, (562), (905)

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Where To Get Help

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Where To Get Help

Epson provides these technical support services:

Internet Support

Visit Epson’s support website for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Visit Presenters Online to access tips, templates, and training for developing successful presentations.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak with a projector support specialist by dialing one of these numbers:

◗U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday.

◗Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday.

Toll or long distance charges may apply.

Before you call for support, please have the following information ready:

◗Product name (Epson PowerLite S4)

◗Product serial number (located on the bottom of the projector)

◗Proof of purchase (such as a store receipt) and date of purchase

◗Computer or video configuration

◗Description of the problem

Purchase Supplies and Accessories

You can purchase screens, carrying cases, or other accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).

Contents

Page Meaning of Symbols Copyright Notice Trademarks Contents Meaning of Symbols Copyright Notice Functions for Enhancing Projection Trademarks Cleaning Cleaning the Projector Cleaning the Lens Cleaning the Air Filters and Air Intake Vent Replacing Consumables Projector Features Direct Power On and Instant Off Ease of Use Color Modes Security Function Setting Up the Projector Part Names and Functions Front/Top Control Panel Rear Base Remote Control Adjusting and Changing the Image Adjusting the Image Quality Adjusting Computer Images and RGB Video Images Automatic Setup Adjusting the Tracking Adjusting the Sync Selecting the Projection Quality (Color Mode) Page Adjusting the Projection Position (Image Shift) Adjusting the Volume Selecting the Image Source Automatically Detecting the Source (Source Search) Selecting the Source from the Remote Control Additional Projector Functions Functions for Enhancing Projection Muting the Image and Sound (A/V Mute) Freezing the Image Changing the Aspect Ratio Displaying the Pointer Enlarging Part of the Image (E-Zoom) Using the Remote Control as a Mouse Drag and drop Moving the mouse pointer Mouse clicks •While a configuration menu is being displayed •While a help menu is being displayed •While the E-Zoomfunction is being used Security Functions Preventing theft (Password Protect) When Password Protect is Enabled When "Power On Protect" is enabled (On) When "Password Timer" is set to "On" and "Timer" is used Setting Password Protect Using the Operation Lock 3When the confirmation message is displayed, select "Yes There are two methods to cancel the projector's control panel lock configuration menu to "Off Saving a User's Logo 3When "Choose this image as the User's Logo?" appears, select "Yes p User's logos can be saved at up to 400 ⋅ 300 dots in size 5When "Select this image?" appears, select "Yes 6Select the zoom rate from the Zoom rate setting screen 7When "Save this image?" is displayed, select "Yes Displaying Projected Images on an External Monitor Configuration Menus Using the Menu System Select from the Change the main menu "Image" Menu "Signal" Menu "Settings" Menu "Extended" Menu Direct Power On: Sleep Mode: High Altitude Mode: "Info" Menu "Reset" Menu Maintenance Cleaning Cleaning the Air Filters and Air Intake Vent Cleaning the Projector Cleaning the Lens Replacing Consumables Replacing the Batteries Lamp Replacement Period •The message "Replace the Lamp." appears on the screen when projection starts • When the Lamp indicator is flashing orange Replacing the Lamp 4Take out the lamp If the lamp is broken replace it with a new lamp, or contact 5Install the new lamp 6Install the lamp cover Slide on the lamp cover and tighten its screw Resetting the Lamp Operating Time Replacing the Air Filter Troubleshooting Using the Help Menu Page Problem Solving Reading the Indicators Power indicator lights red Lamp or Temp indicator flashes orange Page When the Indicators Provide No Help Problems relating to images No images appear page Projection stops automatically page The message "Not Supported." is displayed page Problems relating to images No images appear Projection stops automatically The message "Not Supported." is displayed The message "No Signal." is displayed Images are fuzzy or out of focus Interference or distortion appear in images Image is cut off or too small Image colors are not right Images appear dark Nothing appears on the external monitor Problems when projection starts Power does not turn on Other problems No sound can be heard or the sound is faint The remote control does not work Where To Get Help Internet Support Speak to a Support Representative Purchase Supplies and Accessories Appendix Optional Accessories and Consumables Screen Size and Projection Distance Glossary Page List of ESC/VP21 Commands USB connection List of Supported Monitor Displays Computer/RGB Video Component Video/RGB Video Composite Video/S-Video Specifications Angle of tilt Page Dimensions Declaration of Conformity FCC Compliance Statement Important Safety Instructions User’s Guide ◗Do not damage the lamp or subject it to any impacts ◗If the batteries are swallowed, seek medical assistance immediately ◗When replacing batteries, take the following precautions ◗Replace the batteries as soon as they run out