Problem Solving

48

 

Status

Cause

Remedy or Status

Power

Red

Fan related error/

Stop using the projector, disconnect the power cable from the electrical outlet, and contact Epson (see

 

 

Sensor error

page 57).

 

Red

 

 

 

 

 

 

Power

Red

High temperature error

The lamp will turn off automatically and projection will stop. Wait for about 5 minutes until the projector

(overheating)

switches to standby mode, then do the following:

 

 

• Make sure the air filter and air exhaust vent are clear, and the projector is not positioned against a wall.

 

Red

 

• If the air filters are blocked, clean or replace them. See page 44.

 

 

Press the [Power] button to turn the power back on. If this does not solve the problem and the projector

 

 

 

 

 

 

continues to overheat or the indicators continue to show a problem when the power is turned on, stop using

 

 

 

the projector, disconnect the power cable from the wall outlet, and contact Epson (see page 57).

Power

Red

Lamp problem

Take out the lamp and check if it is broken. See page 41.

 

 

Lamp timer failure

If the lamp is not broken, put it back in and then turn the power on. If the lamp still does not turn on, replace

 

Red

it with a new lamp.

 

Lamp cover is open

 

 

If this does not solve the problem, stop using the projector and disconnect the power cable from the

 

 

 

 

 

 

electrical outlet. Then contact Epson (see page 57).

 

 

 

 

 

 

 

If the lamp is broken replace it with a new lamp, or contact Epson for further advice (see page 57). If

 

 

 

replacing the lamp yourself, be careful to avoid pieces of broken glass. (Projection cannot be carried out

 

 

 

until the lamp is replaced.)

 

 

 

Check that the lamp and the lamp cover are securely installed. If the lamp or lamp cover is not securely

 

 

 

installed, the lamp will not switch on.

 

 

 

 

 

 

 

When using above an altitude of about 1,500m, make sure you set the "High Altitude Mode" to

 

 

 

"On".

Lamp or Temp indicator flashes orange

LampStatusor Tempindicator flashesCause orange

Remedy or Status

 

 

 

 

Power

Red

High temperature warning

(This is not an abnormality, but if the temperature rises too high again, projection will stop automatically.)

 

Check that the air filter and air exhaust vent are clear and that they are not up against a surface such as a

 

 

 

 

 

 

wall.

 

Orange

 

If the air filter is clogged, clean or replace it. See page 44.