3.4 Troubleshooting

3.4.1 Flashing LEDs

When only 1 of the 3 LEDs on the control panel is on, the printer is running normally. When more than 1 LED is on or flashing, an error has occurred. See the table below.

LED status

 

 

 

 

 

 

 

 

 

POWER

PAPER

INK

Status

Measures

 

 

 

 

 

 

 

 

 

 

On

Off

Off

Normal status

The printer is not printing, and its status is

 

 

 

 

normal. No measures are necessary.

 

 

 

 

 

On

On

Off

Printer cover open

Close the printer cover.

 

 

 

 

 

On

Flashing

Off/

Paper control

Try the following measures.

 

 

Flashing

 

A print command was sent from the

 

 

 

 

application, but the printer is out of

 

 

 

 

paper. If there is no paper on the paper

 

 

 

 

feeder, place paper in the roll paper

 

 

 

 

holder or the ASF (see page 3-1and

 

 

 

 

page 3-2).

 

 

 

 

A print command was sent from the

 

 

 

 

application, and the printer is waiting

 

 

 

 

for paper to be hand-fed. Hand feed

 

 

 

 

paper (see page 3-4)

 

 

 

 

The printer is preparing to print or is

 

 

 

 

printing. When the operation finishes,

 

 

 

 

the PAPER LED will go off automatically.

 

 

 

 

Wait a while.

 

 

 

 

 

LED status is

LED status is

On

Out of ink, or

Cannot print because there is no ink.

maintained

maintained

 

the cartridge is not installed

Install a new ink cartridge (page 2-9).

when an

when an

 

 

 

error

error

 

Note: If the printer power is

 

occurred.

occurred.

 

turned on with the cartridge

 

 

 

 

not installed and the

 

 

 

 

cartridge cover closed, the

 

 

 

 

LED status will be as follows:

 

 

 

 

POWER: Flashing

 

 

 

 

PAPER: Off

 

 

 

 

INK: On

 

 

 

 

 

 

On

Off

Flashing

Ink near end

Although there is little ink remaining,

 

 

 

 

normal printing is possible. Have a new

 

 

 

 

ink cartridge ready.

 

 

 

 

 

Flashing

On

Off/On/

Printer operating

Internal printer operation. Wait a while

 

 

Flashing

(Such as cleaning,

and the printer will return to normal

 

 

 

initialization)

status

 

 

 

 

 

Flashing

Flashing

Off

Printer operating

Internal printer operation. Wait for a

 

 

 

(Such as adjusting head

maximum of 1 minute and the printer

 

 

 

temperature)

will return to normal status

 

 

 

 

 

3-8Using the Printer

Rev. C

Page 38
Image 38
Epson TM-C100 manual Troubleshooting, Flashing LEDs, 8Using the Printer Rev. C