3.4 Troubleshooting
3.4.1 Flashing LEDs
When only 1 of the 3 LEDs on the control panel is on, the printer is running normally. When more than 1 LED is on or flashing, an error has occurred. See the table below.
LED status |
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POWER | PAPER | INK | Status | Measures |
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On | Off | Off | Normal status | The printer is not printing, and its status is |
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| normal. No measures are necessary. |
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On | On | Off | Printer cover open | Close the printer cover. |
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On | Flashing | Off/ | Paper control | Try the following measures. |
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| Flashing |
| • A print command was sent from the |
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| application, but the printer is out of |
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| paper. If there is no paper on the paper |
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| feeder, place paper in the roll paper |
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| holder or the ASF (see page |
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| page |
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| • A print command was sent from the |
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| application, and the printer is waiting |
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| for paper to be |
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| paper (see page |
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| • The printer is preparing to print or is |
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| printing. When the operation finishes, |
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| the PAPER LED will go off automatically. |
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| Wait a while. |
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LED status is | LED status is | On | Out of ink, or | Cannot print because there is no ink. |
maintained | maintained |
| the cartridge is not installed | Install a new ink cartridge (page |
when an | when an |
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error | error |
| Note: If the printer power is |
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occurred. | occurred. |
| turned on with the cartridge |
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| not installed and the |
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| cartridge cover closed, the |
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| LED status will be as follows: |
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| POWER: Flashing |
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| PAPER: Off |
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| INK: On |
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On | Off | Flashing | Ink near end | Although there is little ink remaining, |
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| normal printing is possible. Have a new |
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| ink cartridge ready. |
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Flashing | On | Off/On/ | Printer operating | Internal printer operation. Wait a while |
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| Flashing | (Such as cleaning, | and the printer will return to normal |
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| initialization) | status |
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Flashing | Flashing | Off | Printer operating | Internal printer operation. Wait for a |
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| (Such as adjusting head | maximum of 1 minute and the printer |
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| temperature) | will return to normal status |
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| Rev. C |