Epson WF-2650 manual Product Does Not Appear in OS X Printer Window, Cannot Print Over a Network

Product Does Not Appear in OS X Printer Window

If your product does not appear in the OS X printer window, try these solutions:

•Turn your product off, wait 30 seconds, then turn it back on again.

•If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon does not appear on your product's LCD, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.

•If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi icon does not appear on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software.

Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions.

Parent topic: Solving Network Problems

Related concepts

When to Uninstall Your Product Software

Cannot Print Over a Network

If you cannot print over a network, try these solutions:

•Make sure that your product is turned on.

•Make sure you install your product's network software as described in your product documentation.

•Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again.

•If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually.

•Make sure your computer and product are both using the same wireless network.

•If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place your product closer to your router or access point. Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet.

Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions.

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