Requesting Assistance or Service
Before calling for assistance or service, please check “Troubleshooting” on page 27. If may save you the cost of a service call. If you still need help, follow the instructions below.
For assistance or service in the USA.:
1. If you need assistance* . . .
Call Whirlpool Consumer As- sistance Center telephone
number. Dial toll-free from any- w
where in the U.S.A.:
and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appli- ance or, if service is necessary, recommend a qualified service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative Whirlpool Corporation
2000 North
Benton Harbor, Ml
Please include a daytime phone number in your correspondence.
2. If you need service* . . .
Whirlpool has a nationwide net-
service companies. Whirlpool sERm service technicians are trained tofulfillthe product warranty and I!3
provide
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3.If you need FSP replace- ment parts . . .
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool@ appli- ance. FSP replacement parts will fii right and work right, because they are made to
the same exacting specifiitions used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, refer to Step 2 or call the Whirlpool Consumer Assistance Center number in Step 1.
4.If you are not satisfied with
how the problem was solved . . .
l Contact the Major Appliance Consumer Action Program (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.
l Contact MACAP only when the dealer, authorized servicer, and Whirlpool have failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive Chicago, IL 60606
l MACAP will in turn inform us of your action.
*When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 2.) This inforrr&ion will help us respond property to your request.
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1,711 ~UESTIOYS OR COYYENTS
