Eton E1 manual Troubleshooting, Service Information, ONE Year Limited Warranty

Models: E1

1 35
Download 35 pages 46.56 Kb
Page 28
Image 28

TROUBLESHOOTING

E1 MANUAL

SERVICE INFORMATION

Problem

Probable Cause

 

Solution

No front panel display or light.

(A) Power connection.

 

(A) Check power supply cables.

 

(B) Defective AC ADAPTER unit.

 

(B) Check AC ADAPTER.

 

(C) Batteries are discharged or not installed

 

(C) Check/install batteries for portable

 

for portable operation, no AC power.

 

operation.

 

(D) Light turned off with ‘LIGHT’ key.

 

(D) Turn light on with ‘LIGHT’ key.

 

 

 

 

 

No signals heard when antenna is connected

 

 

 

 

(A) Incorrect antenna input selected.

 

(A) Select correct antenna input.

 

or sensitivity is low.

(B) Squelch set too high.

 

(B) Set Squelch to lower level.

 

 

 

 

 

 

Signal Strength indication but no sound

(A) Improper mode selected.

 

(A) Check mode selection.

heard.

(B) External speaker connected but defective.

 

(B) Check external speaker.

 

(C) Squelch set too high.

 

(C) Set Squelch to lower level.

 

 

 

 

No front panel operation such as tuning, fre-

(A) Lock enabled.

 

(A) Press ‘CLEAR/LOCK’ and hold for 3 sec-

quency entry, etc.

 

 

onds to unlock front panel.

You may contact etón Corporation Service Department for additional information or assistance by calling toll- free Monday through Friday, 8:30am -4:00pm Pacific Standard Time:

1(800) 872-2228 (US)

1(800) 673-1648 (CN)

650-903-3866 (World-wide)

Call for a Return Authorization prior to shipping your unit. Should you want to return your unit for service,

ONE YEAR LIMITED WARRANTY

pack the receiver carefully using the original carton or other suitable container. Write your return address clearly on the shipping carton and on an enclosed cover letter describing the service required, symptoms or problems. Also, include your daytime telephone number and a copy of your proof of purchaseetón. The receiver will

be serviced under the terms of the Corporation Limited Warranty and returned to you.

Timer does not operate.

(A) Clock(s) not set.

(A) Set clock(s).

 

(B) Timer not properly set.

(B) Set clock(s) and program timer ON/OFF

 

(C) Alternate clock selected.

times.

 

(D) Timer(s) not enabled.

(C) Check that last displayed clock is the

 

 

desired one for timer event.

 

 

(D) Enable timers. Observe TIMER 1 or 2 on

 

 

display.

etón warrants to the original purchaser this product shall be free from defects in material or workmanship for one year from the date of original purchase.

During the warranty period etón or an authorized etón service facility will provide, free of charge, both parts and labor necessary to correct etóndefects in material and

workmanship. At their option, may replace a defective unit.

(1)Complete and send in the Warranty Registration Cardetónwithin ten (10) days of purchase.

(2)Call or the nearest authorized service facility,

as soon as possible after discovery of a possible defect. Have ready:

(a)the model and serial number.

(b)the identity of the seller and the approximate date of purchase.

(c)a detailed description of the problem, including details on the electrical connection to associated

etónequipment and the list of such equipment.

(3) will issue a Return Authorization number and the address to which the unit can be shipped. Ship the unit in its original container or equivalent, fully insured and shipping charges prepaid.

Correct maintenance, repair, and use are important to obtain proper performance from this product. Therefore carefully read the Instruction Manualetón. This warranty

does not apply to any defect that determines is due to:

(1)Improper maintenance or repair, including the installation of parts or accessories that do not con form to the quality and specification of the original parts.

(2)Misuse, abuse, neglect or improper installation.

(3)Accidental or intentional damage.

(4)Battery leakage.

All implied warranties, if any, including warranties of merchantability and fitness for a particular purpose, terminate one (1) year from the dateetónof the original

purchase. The foregoing constitutes Corporation entire obligation with respect to this product, and the original purchaser shall have no other remedy and no claim for incidental or consequential damages, losses, or expenses. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusions or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you. This warranty give you specific legal rights and you may also have other rights, which vary from state to state.

For service information contact:

etón Corporation

1015 Corporation Way Palo Alto, CA 94303 USA

52

53

Page 28
Image 28
Eton E1 manual Troubleshooting, Service Information, ONE Year Limited Warranty