SECTION 7

Product Support

If after troubleshooting your camera, and you still have problems, collect the following data about your application and situation and call Fairchild Imaging Customer Support.

Note: You may also want to photocopy this page to fax to Fairchild Imaging @ 408- 735-7352

Customer name

 

 

 

Organization name

 

 

 

Customer phone number

 

 

 

Customer Fax number

 

 

 

Complete Product Model Number

 

(e.g. CAM4KLVDS))

 

Complete serial number

 

 

 

Acquisition System hardware (frame

 

grabber, Host computer, light source, etc.)

 

Power supply and current draw

 

 

 

Data rate used

 

 

 

Control signals used in your application,

EXSYNC

and their frequency or state

BIN

 

 

MCLK

 

PRIN

 

Other__________

 

 

Detailed description of problem

Please attach description with as

encountered

much detail as appropriate

Fairchild Imaging • CAM/CCD 2KCL.TDI & CAM/CCD-4KCL.TDI Line Scan Camera User’s Manual • Rev C• 30 of 30

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Fairchild CAM/CCD-4KCL.TDI, CAM/CCD-2KCL.TDI user manual Exsync, Bin, Mclk, Prin