Service & warranty
How to obtain Warranty Service or Parts
Service for your unit will be provided by CareCo, with authorized independent CareCo servicers nationwide.
Note: Before calling for service, carefully read the Installation and Operating instructions booklet.
Then if you need service:
1.Call a CareCo authorized servicer and advise them of model number, serial number, date of purchase and nature of complaint. Service will be provided during normal working hours. Contact your dealer for the name of an authorized servicer if unknown to you.
2.If your dealer is unable to give you the name of a servicer or if you need other assistance, call the following
1-800-332-6658
or you may write:
CareCo, Service Department
415 W. Wabash Ave., P.O. Box 200
Effingham, IL 62401
Proof of Purchase Date
It is the responsibility of the consumer to establish the original purchase date for warranty purposes. We recommend that a bill of sale, cancelled check, or some other appropriate payment record be kept for that purpose.
To locate your nearest Service Center, call 800-332-6658.
For models installed in North America – If service or parts are required
First, make the recommended checks. If it appears that service or parts are still required, see your warranty “How to Obtain Warranty Service or Parts”. Please have the model number and serial number with you when calling.
For models installed outside of North America
For models purchased for use outside North America, the manufacturer does not extend any warranty either expressed or implied. Consult your local dealer for any warranty terms extended by the importer in your country.
Warranty
Within the 48 contiguous United States, State of Hawaii, the district of Columbia, Puerto Rico and Canada
Full (One) Year Parts and Labor Warranty
During the first year after the date of original purchase, Fedders Appliances will, through a network of authorized servicers and free of charge to the owner or any subsequent user, repair or replace any parts which are defective in material or workmanship due to normal use when the unit is delivered by the owner to and picked up from one of our authorized servicers. If requested,
Limited (Second through Fifth Year)
Sealed System Warranty
If any part of the sealed refrigerant system (consisting of compressor, evaporator, condenser, and interconnecting refrigerant tubing) should fail because of a defect in material or workmanship (including refrigerant charge), within the second through fifth year from the date of original purchase, Fedders Appliances, through a network of authorized servicers, will repair or replace such part, including labor, at no cost to the owner when the unit is delivered by the owner to and picked up from one of our authorized servicers. If requested,
Note: In the event of any required parts replacement within the period of this warranty, Fedders Appliances replacement parts shall be used and will be warranted only for the period remaining on the original warranty.
Exceptions
The above Limited Warranties do not cover failure to function caused by damage to the unit while in your possession (other than damage caused by defect or malfunction), or by its improper installation, or by unreasonable use of the unit, including without limitation, failure to provide reasonable and necessary maintenance or to follow the written Installation and Operating Instructions. If the unit is put to commercial, business, rental, or other use or application other than for consumer use, we make no warranties, express or implied, including, but not limited to, any implied warranty of merchantability or fitness for particular use or purpose.
THE REMEDIES PROVIDED FOR IN THE ABOVE EXPRESS WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES THEREFOR, NO OTHER EXPRESS WARRANTIES ARE MADE ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR USE OR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL FEDDERS APPLIANCES BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. NO WARRANTIES, EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER UPON RESALE.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.
No warranties are made for units sold outside of the above stated areas. Your distributor or final seller may provide a warranty on units sold outside of these areas.
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