US 24 Alert codes
CA
Entire CookSurface codes
Alert code | Possible causes | What to do | ||
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| There is not enough air getting to | Check that |
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| the burners. | the underside of the CookSurface has |
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| direct unrestricted ventilation to the |
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| room where the CookSurface is installed |
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| nothing is obstructing the air filter mesh |
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| on the underside of the CookSurface |
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| the airway to the CookSurface is not |
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| affected by air movement from outside |
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| 7 bars |
| the cabinet (drafts from other rooms, | |
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| through walls, or outside the building). | ||
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| Flame has been detected on a | Shut the power to the CookSurface off at |
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| burner that is not going. | the wall, then shut off the gas supply to |
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| the CookSurface and call your Authorized |
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| Service Center or Customer Care. |
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| 8 bars |
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| The on/off power button is stuck. | Call your Authorized Service Center or |
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9 bars
There is a pan support malfunction. Call your Authorized Service Center or
Customer Care.
10 bars
There is a gas valve control malfunction.
Call your Authorized Service Center or Customer Care.
11 bars
Electronics malfunction for the | Call your Authorized Service Center or |
whole CookSurface. | Customer Care. |
12 bars
