| Troubleshooting | 29 |
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Problem | Possible solutions | |
A burner does not light. | Check that the cooktop is connected to the power supply | |
| and there is no power failure. | |
Check the gas supply valve is turned on and the supply to the house is working. You should hear the gas when you turn a burner on.
If you use bottled gas, check that it is not empty.
The ignitors may be dirty. Clean them with a toothbrush and methylated spirits, as shown in Fig. 13.
The burner parts may not be located properly. Check the assembly and make sure the burner cap is sitting flat. See ‘Care and cleaning’.
The flames are yellow or hard to start.
The burner parts may not be located properly. Check the assembly and make sure the burner cap is sitting flat. See ‘Care and cleaning’.
If you use bottled gas, this may indicate you are getting near the end of the bottle.
Check the burner parts are clean and dry.
The gas pressure may not be at the correct level. Check this with your service person or installer.
Your cooktop may not be set up for the gas you are using. Check this with your service person or installer.
One of my burners has an uneven flame.
Check the burner parts are clean and dry.
The burner parts may not be located properly. Check the assembly and make sure the burner cap is sitting flat. See ‘Care and cleaning’.
The flame goes out at low settings.
The gas supply pressure may be low. Check this with your service person or installer.
The low setting may have been adjusted incorrectly. Check this with your service person or installer.
If you use bottled gas, this may indicate you are getting near the end of the bottle.
My burners do not turn down much (when running on bottled gas or LPG).
Your cooktop may not have been adjusted correctly. Check this with your service person or installer.
The flame tips are very Call your service person to service the cooktop. yellow.
