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4.6Fault Codes
There are 10 F (fatal) faults, which are displayed in the LCD along with the symbol of a spanner (not on integrated or flat door models). A fatal fault will usually require the assistance of a qualified service person.
In addition, there are 4 U (user) faults.
U1 indicates the machine had failed to prime within a certain length of time usually because the tap has not been turned on. For this reason, at the same time a U1 comes up in the display we also show the symbol of a tap.
U2 indicates restricted lid travel. The customer can usually rectify a U1 or U2 fault.
A U3 fault is not displayed to the customer, but is recorded in the fault history and displayed in Smart Tool. It is logged if the motor senses prime in less than 20 seconds because water was left in the tub from a previous fill, or because it has filled too quickly. The product will drain and refill up to 5 times before logging the fault and continuing on with the cycle.
On a double drawer model, a U4 fault indicates an F fault with the other tub that has disabled the power supply.
In the Integrated and flat door models, an LCD is not available, and the presence of a fault is indicated by a red centre (start/pause) LED, with the fault number indicated by the red LEDs on the touch switch panel.
Once a fault is repaired, it can be cleared by pressing the POWER button. If the fault is still present, then it will not clear.
A fatal or user fault is accompanied by a continuous pulsating beep, which can be turned off by pressing either the POWER, START/PAUSE, or KEY LOCK button. This also stops the drain pump running for an F1 fault.
The last two faults are logged into EE memory.
If a tub is forced open, the product simply pauses as if someone had pressed the start/pause button.
Except for U4, F1, F3, F8 and F9 faults, the other tub can still be used on a double drawer model.
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