Cause of problem (1)
How to resolve the problem.
Cause of problem (2).
How to resolve the problem.
Cause of problem (3).
How to resolve the problem.

599464

4.8.2Poor Wash Performance

Customers Complaint Food Particles left on Dishes

Spray arm has stopped rotating.

a) One of the dishes / cutlery / utensils has fallen through the basket and jammed the spray arm. Remove the obstruction.

b)The filter plate, drain filter, or drain filter access panel is not installed correctly and is causing the spray arm to jam.

The product is being over loaded or incorrectly loaded with dishes.

Advise customer of correct loading.

Customer is selecting the wrong wash cycle for the soil level on the dishes.

Advise customer about reduced water temperatures (up to 20ºC / 70°F lower) and wash times when using Fast and Eco cycles.

Customers Complaint Coffee/Tea Stains left in Cups

Cause of

Not enough detergent being used. To remove these

problem (1).

stains requires a stronger concentration of detergent in

 

the water.

 

More detergent is also required in hard water areas as

 

minerals in the hard water reduce the effectiveness of

 

the detergent.

How to resolve the

Fill the main-wash detergent cup to the top & for best

problem.

results also fill the pre-wash detergent cup. Run on

 

normal or heavy cycles not Eco.

 

 

Cause of

The product is being over loaded, which is preventing

problem (2).

water reaching the cups on the upper cup racks.

How to resolve the

Advise customer of correct loading.

problem.

 

33

Page 33
Image 33
Fisher & Paykel DD605, DS605 manual Customers Complaint Food Particles left on Dishes, Problem

DS605, DD605 specifications

The Fisher & Paykel DD605 is a premium built-in dishwasher that combines sophisticated design with advanced technology, making it a favorite among homeowners who value both functionality and aesthetics. Known for its versatility and innovative engineering, the DD605 features a sleek, integrated design that allows it to blend seamlessly with kitchen cabinetry, providing a streamlined look.

One of the standout characteristics of the DD605 is its unique drawer design. This model features two independent drawers, allowing users to run smaller loads more efficiently without the need to fill a traditional dishwasher. This flexibility caters to various washing needs, whether you are hosting a large dinner party or simply cleaning up after a quick meal. Each drawer operates independently, so you can run one while the other is still full or load them both for maximum efficiency.

The DD605 is equipped with multiple wash programs, providing tailored cleaning options for different types of dishes. These include heavy, normal, and delicate cycles, alongside a quick wash option for those in a hurry. The adjustable rack system ensures easy loading for items of various sizes, adapting to your changing needs.

In terms of technology, the DD605 incorporates SmartDrive technology, which uses a direct drive motor for better efficiency and reliability. This not only reduces noise during operation but also enhances wash performance. Additionally, the dishwasher features an Eco-option for environmentally conscious users, optimizing water and energy usage without compromising on cleaning efficacy.

Safety and convenience are paramount in the design of the DD605. It includes features such as a child lock to prevent accidental opening and a water softener that ensures sparkling clean dishware, free from spots or residue. The intuitive controls and clear display make it easy to select programs and monitor the washing process.

With its sleek appearance, flexible loading options, advanced cleaning technologies, and energy-efficient operation, the Fisher & Paykel DD605 is an excellent choice for those seeking a high-quality built-in dishwasher that enhances the modern kitchen experience. Whether you are looking to save time, energy, or space, this model delivers on all fronts, marrying style with practicality.