76Appendices
Appendix E: Troubleshooting, continued
TV Channels
| Symptom | Remarks |
1. | The TV takes several seconds to respond to | • It is normal for digital channels to take longer to tune in. |
| channel changes. | • Press ENTER after entering a channel number to avoid |
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| delays. |
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| • Use a |
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| • Use a |
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| service is able to recognize |
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2. | You cannot access a channel. | • Use number keys instead of CHANNEL Up/Down. |
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| • Be sure the channel you want to view is in memory. |
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| • Check that the TV is switched to the correct device or |
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| antenna for that channel by pressing the ACTIVITY key. |
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| • Make sure the Lock > Parent menu lock is set to Off. |
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| • If you cannot tune to a virtual digital channel even though the |
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| TV has already memorized digital channels, tune to the physi- |
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| cal channel number used by the broadcaster. The virtual |
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| channel will then be automatically added to memory. |
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| • You may be trying to tune to an analog channel that is no |
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| longer broadcasting. |
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3. | When ChannelView list is displayed, informa- | • Press INFO to update the display for the highlighted channel. |
| tion appears incomplete | • Program information is displayed only for the currently tuned |
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| channel. |
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| • Available information is sent from the broadcaster or cable |
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| provider. No other data is available. |
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| • Make sure the TV clock is set correctly. |
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TV Power On/Off
| Symptom | Remarks |
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1. | TV takes an excessively long time to power | When powered on, the TV needs time to boot up, just as a com- |
| on. | puter does. Also, the TV’s lamp requires a few moments to heat |
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| up to full brightness. |
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2. | You cannot program the TV to turn on auto- | • The TV may be locked. |
| matically (Timer function) | • The clock may not be set. |
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3. | TV turned itself off and the light on the front | • Momentary power fluctuation caused the TV to turn off to |
| panel started to blink. | prevent damage. Wait for the green light to stop flashing |
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| and turn the TV on again. |
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| • If the TV does not stay on, press the POWER button on the |
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| control panel for at least eight seconds to perform System |
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| Reset. If this happens frequently, obtain an AC line power |
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| conditioner/surge protector. |
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| • An unusual digital signal may have been received, triggering a |
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| protection circuit. Wait for the light to stop flashing and turn TV |
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| on. |
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4. | TV will not power off. | Press the POWER button on the control panel for ten seconds |
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| to perform System Reset. |
