Warranty and service
Customer care
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Check the things you can do yourself. Refer to your User
Guide and check:
1your appliance is correctly installed
2you are familiar with its normal operation
If after checking these points you still need assistance please refer to the following:
In New Zealand If you need assistance...*
Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we can be of any further help, please contact our Customer Care Centre,
Toll Free - 0800 FP CARE or 0800 37 2273 Fax: (09) 273 0656.
Email: customer.care@fp.co.nz
Postal address: P.O.Box 58732, Greenmount, Auckland.
If you need service...*
Fisher & Paykel has a network of independent Fisher & Paykel Authorised Service Centres whose fully trained technicians can carry out any service necessary on your appliance. Your dealer or our Customer Care Centre can recommend an Authorised Service Centre in your area.
In Australia If you need assistance call...*
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.
Toll Free - 1300 650 590 | Fax: (07) 3826 9298 |
Email: customer.care@fp.com.au | Postal Address: PO Box 798, Cleveland QLD 4163 |
If you need service...*
Fisher & Paykel Australia Pty Ltd has a network of independent Fisher & Paykel Authorised Service Centres whose fully trained technicians can carry out any service necessary on your appliance. Our Customer Care Centre can recommend an Authorised Service Centre in your area.
*If you call or write, please provide: name, address, model number, serial number, date of purchase and a description of the problem. This information is needed in order to better respond to your request for assistance.
