Manuals / Fisher & Paykel / Kitchen Appliance / Refrigerator

Fisher & Paykel RF610A, RF201A, RF540A Troubleshooting, Problem, Possible causes, What to do

Models: RF540A RF201A RF610A

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Troubleshooting

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Troubleshooting

If there is a problem with your appliance, please check the following points before contacting your local Fisher & Paykel Appliances Authorised Service Centre Dealer or Customer Care Centre.

Problem	Possible causes	What to do
Appliance does	No electricity at power outlet.	Check that the plug is correctly
not operate.		connected and power switched on.
		Check another appliance at the same
		outlet.
		Check house fuse.
Light not working.	Blown light bulb(s).	Change light bulb(s) (refer to page 31).

	Refrigerator not working.	Check refrigerator is turned on at wall.
		If problem continues refer to page 45.

Light and display not working.

Product in Sabbath Mode.

Refer to Sabbath Mode page 24.

Motor operates for long periods.

Hot weather.	Minimise door opening to allow
Frequent door lid openings.	temperature to stabilise.
Frequent door lid openings.
Large amount of food recently
added.

Temperature control set too low.	See Temperature control section (page 23).

Doors not sealing properly.	Check that cabinet is level and gasket
	seals are clean.

Storage compartments too warm.

Temperature setting not correct.	See Temperature control section (page 23).

Frequent door openings.	Minimise door openings to allow
Large amount of food recently	temperature to stabilise.
Large amount of food recently
added.

	Food freezing in	Temperature setting not correct.	See Temperature control section (page 23).
	the refrigerator.
	the refrigerator.	Food placed directly in front of	Move chill sensitive foods away from the
		Food placed directly in front of	Move chill sensitive foods away from the
		air outlets.	centre back of the shelf.
	Unfamiliar noises.	Cabinet not stable or level.	See Installation section (pages 12 – 13) or
		Freezer is defrosting.	refer to Sounds (page 36).
		Freezer is defrosting.
	Water in the	Condensation is formed by the	A small amount of condensation is
	vegetable bins.	water produced by fruit and	beneficial for fruit and vegetable storage.
		vegetables.	If there is too much water, store fruit and
			If there is too much water, store fruit and
			vegetables loosely wrapped in plastic bags.
			Wipe out water with a cloth.
			Set humidity slide to
			low humidity setting

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Fisher & Paykel RF610A, RF201A, RF540A installation instructions Troubleshooting, Problem, Possible causes, What to do

Contents

Installation instructions and user guide Ice & Water refrigeratorNZ AU GB AE HK SG IE Page Contents Active Smart maintenanceSAVE THESE INSTRUCTIONS Introduction Danger Safety and warningsImportant safety precautions DisposalStoring food and drinks Power failure – food safetyCleaning Safety and warningsInstallation instructions Installation precautions/warningContents of filter kit 6Installation instructions Installation instructionsInstallation instructions 12Run the 6 mm ¼” tubing to back of the fridge ensuring there is enough tubing to pull out the refrigerator for serviceInstallation instructions All connections must be checked for leaksInstallation instructions 1. Power2. Location Electric Shock HazardInstallation instructions E402B, E442B, E522BRF610A/RF540A/RF201A Flush with refrigerator door – 90˚ door rotation3. Ventilation and installation Installation instructions4. Installation Installation instructionsRF610A, RF540A, RF201A only 6. What to do if your product is unstable Installation instructionsMoving your refrigerator Energy efficiencyMoving or storing your refrigerator Storing your refrigerator or freezerCheck refrigerator is switched on and has cooled for at least 2 hours refer to page 23 – The temperature of your refrigerator and freezer before use 1. Measured Fill see page All about the displayKeys 2. Main menu5. Dispensing water see page Display features 4. Measured Fill see page9. Settings/User alerts see page 7. Temperature see pageFirst use Using your water dispenserDispensing pad DispensingUsing your ice maker Ice makerFirst use Information about your ice maker Using your ice makerUsing the display options Measured FillChanging the Measured Fill units Using the display options Freezer ChillBottle Chill Recommended timesBottle Chill contd The temperature of your refrigerator and freezerUsing the display options Water unit conversion SettingsUsing the display options Key Silent ModeSettings User warningsUsing the display options Filter resetMixed fruit Active Smart special featuresSUITABLE FOR: Salad Greens & vegetablesBottle rack where fitted Slim storage drawer where fittedDoor alarms Active Smart special featuresWater filter Changing the water filter cartridgeTo reset the filter indicator To disable the filter indicatorWater filter Measured Fill Calibration Measured Fill CalibrationCalibration quick reference guides Active Smart maintenance Water dispenser pad and interface Cleaning and caring for your refrigeratorExterior Other exterior surfacesGlass shelves Cleaning and caring for your refrigeratorInterior Bottle rackHumidity Control System Cleaning and caring for your refrigeratorCleaning and caring for your refrigerator To remove trays or fixed binsOn vacation/holiday To replace trays or fixed binsRefrigerator sounds Normal refrigerator soundsPoultry Storing food in your refrigeratorRed meat Fish and seafoodRecommended freezer storage times Storing food in your freezerFrozen food care M o n t h sVegetables Meat, poultry and gameFish Prepared and cooked foodsPossible causes TroubleshootingProblem What to doPossible causes TroubleshootingProblem What to doPossible causes TroubleshootingProblem What to doPossible causes TroubleshootingProblem Water has poorManufacturers warranty This warranty DOES NOT coverFisher & Paykel undertakes to In New Zealand if you need assistance Before you call for service or assistanceCustomer care In Australia if you need assistanceProduct details In Ireland if you need assistanceFor the rest of the world… Customer carePage Page