Troubleshooting
39
If there is a problem with your appliance, please check the following points before contacting your local Fisher & Paykel Appliances Authorised Service Centre Dealer or Customer Care Centre.
Problem | Possible causes | What to do |
Freezer control and lights are on, but compressor is not operating.
Refrigerator is in defrost mode.
Normal operation.
Wait 40 minutes to see if refrigerator restarts.
Temperature- controlled drawers are too warm.
Control settings are not | See page 20 to adjust controls. |
right. |
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Freezer controls are not | See page 11 or 16 to adjust controls. |
right. |
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Drawer is improperly | See pages 20 – 23 to verify drawer positioning. |
positioned. |
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Refrigerator does | Refrigerator is not plugged | Plug in refrigerator. |
not operate. | in. |
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| Refrigerator Appliance | See page 15 to adjust controls. |
| mode is turned off |
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| (RX693 / RX594 models). |
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| Touch temperature | See page 16 to adjust controls. |
| controls are set to OFF |
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| (RX616 model). |
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| Fuse is blown, or circuit | Replace any blown fuses. |
| breaker needs to be reset. | Check circuit breaker and reset if necessary. |
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| Power outage has | Call local power company listing to report |
| occurred. | outage. |
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| Refrigerator is | Unplug refrigerator and transfer food to |
| malfunctioning. | another refrigerator. If another refrigerator is |
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| not available, place dry ice in freezer section to |
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| preserve food. Warranty does not cover food |
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| loss. Contact service agent (see page 46). |
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Food temperature is too cold.
Condenser coils are dirty. | Clean according to the chart on page 33. |
Refrigerator or freezer | See page 11 or 16 to adjust controls. |
controls are set too cold. |
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Food is too close to upper | Relocate food away from upper left corner. |
left air inlet. |
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