M

Problems and Solutions Guide

IMPORTANT! If you experience a problem with your mini-bike, first check the Problems and Solutions Guide below. If you still experience a problem, please contact Power Wheels® Consumer Relations, toll-free at 1-800-348-0751between 8 AM and 6 PM (EST) Monday through Friday. Or, contact your local Power Wheels® authorized service center. For the location nearest you, please refer to the Authorized Service Center list beginning on page 23.

Problem

 

Possible Cause

Solution

Mini-bike does not run

 

Undercharged battery

Charge the battery. A new battery should have been

 

 

 

charged for at least 18 hours before using the mini-bike for

 

 

 

the first time. After first-time use, recharge the battery for at

 

 

 

least 14 hours after each use. Never charge the battery

 

 

 

longer than 30 hours.

 

 

 

 

 

 

 

Check all connections. Make sure the charger connector is

 

 

 

plugged into the battery, and that the charger is plugged

 

 

 

into the wall.

 

 

 

 

 

 

 

Make sure power flow to the wall outlet is “ON”.

 

 

 

 

 

 

Charger is not working

There is no sure way to tell if your charger is working unless

 

 

 

you have a volt meter. If you suspect there is a problem with

 

 

 

your charger, contact your local Power Wheels® authorized

 

 

 

service center. They can test your charger for you.

 

 

 

 

 

 

Tripped thermal fuse

Each Power Wheels® 12 volt battery has a built-in thermal

 

 

 

fuse. A thermal fuse may “trip” and shut down operation of

 

 

 

the mini-bike if the mini-bike is overloaded or the driving

 

 

 

conditions too severe. The fuse will automatically reset itself

 

 

 

after approximately 25 seconds, allowing the mini-bike to

 

 

 

resume normal operation. To avoid repeated automatic

 

 

 

shutdowns, do not overload the mini-bike by exceeding the

 

 

 

150 lb. maximum weight capacity or by towing anything

 

 

 

behind the mini-bike. Do not drive up hills or run into fixed

 

 

 

objects, which can cause the wheels to stop spinning while

 

 

 

power is still being supplied to the motor. If a thermal fuse

 

 

 

continually trips, contact your local Power Wheels®

 

 

 

authorized service center.

 

 

 

 

 

 

Loose wire or loose connectors

Check all wires and connectors. Make sure the motor

 

 

 

harness connector is plugged into the battery, and that

 

 

 

there are no loose wires around the motor.

 

 

 

 

 

 

Dead battery

If your battery is old or if you have not followed Battery

 

 

 

Care instructions, your battery may be dead. If you are

 

 

 

unsure whether or not the battery is dead, you can have

 

 

 

it tested at your local Power Wheels® authorized

 

 

 

service center.

 

 

 

 

 

 

Electrical switch damage

The electrical switches can become corroded due to

 

 

 

exposure to water or moisture, or can jam due to loose dirt,

 

 

 

sand or gravel. Contact your local Power Wheels®

 

 

 

authorized service center for diagnosis and repair.

 

 

 

 

 

 

Motor damage

Contact your local Power Wheels® authorized service center

 

 

 

for diagnosis and repair.

 

 

 

 

 

 

Brake is not properly adjusted

If there is a gap between the brake handle and the brake

 

 

 

base, the mini-bike will not run. You need to adjust the brake

 

 

 

so that it is tight, and there is no gap. Please refer to section

 

 

 

F, Adjusting the Brakes, page 11.

 

 

 

 

 

 

There is a fault in the electronics

Remove the battery compartment cover. Remove the

 

 

that must be reset

motor harness from the battery. Then, replace the motor

 

 

 

harness back into the battery. Replace the battery

 

 

 

compartment cover.

 

 

 

 

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Fisher-Price 73535 owner manual Problems and Solutions Guide, Problem Possible Cause Solution