Fisher-Price J4390, J9561, J9562 owner manual Problems and Solutions Guide

PROBLEMS AND SOLUTIONS GUIDE

PROBLEM	POSSIBLE CAUSE	SOLUTION
Vehicle runs in low speed, but	High speed lock-out not disconnected.	The vehicle was pre-set to run only in low speed. To allow the
does not run in high speed.		vehicle to run in low and high speed, you must disconnect the
		High Speed Lock-Out. Follow the instructions on page 21 to
Please note: The vehicle is		remove the High Speed Lock-Out screw.
designed to operate in low
speed only in reverse R .
When the foot pedal is pressed	Operation of vehicle in low speed	It is possible that only one rear wheel may spin when both rear
one rear wheel spins		wheels are raised off the ground and the vehicle is in low speed.
		This does not necessarily indicate a problem. Check for proper
		operation of the drive system by raising the rear wheels off the
		ground and pressing the foot pedal. If only one rear wheel spins,
		carefully press your hand on the spinning wheel to slow it down.
		The other rear wheel should begin to spin. If the other rear wheel
		does not begin to spin, there may be a problem with the vehicle.
		Contact your local Power Wheels® authorized service center for
		diagnosis and repair.
Sometimes the vehicle doesn’t	Loose wire or connector	Check all wires around the motors and all connectors to make sure
run, but other times it does		they are tight.
	Motor or electrical switch damage	Contact your local Power Wheels® authorized service center for
		diagnosis and repair.
When the go foot pedal is	Loose wire or connector	Check all wires around the motors and all connectors to make sure
pressed, the vehicle won’t run		they are tight.
without a push
	“Dead Spot” on motor	Contact your local Power Wheels® authorized service center for
		diagnosis and repair.
Battery's thermal fuse	Damaged battery	Contact your local Power Wheels® authorized service center for
constantly "trips", but the		diagnosis and repair.
vehicle is not overloaded
nor the driving conditions	Child is switching between FORWARD	Teach your child to stop the vehicle before switching direction.
too severe	and REVERSE without stopping
Loud clacking or grinding noise	Broken gears	Contact your local Power Wheels® authorized service center for
from a motor-gearbox		diagnosis and repair.
Charger gets warm during use	It is normal for some chargers to get	No action required.
	warm during use and is not reason
	for concern.	If your charger does not get warm during use, it does not mean
		that it is not working properly.
Battery makes a sizzling or	It is normal for some batteries to make	No action required.
gurgling noise when charging	noise and swell slightly while charging
	and is not reason for concern.	If your battery does not make noise or swell slightly during
		charging, it does not mean that it is not accepting the charge.
Simulated radio does not make	"AA" batteries are dead	Replace the batteries in the simulated radio with three "AA" (LR6)
sounds and does not light		alkaline batteries.

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